Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 221 - 230 of 996 reviews
D
5 out of 5 stars

Great service once again from Mel…

Great service once again from Mel regular updates and chasing up of all parties and always keeping us informed of progress

Date of experience: March 25, 2025

C
5 out of 5 stars

Amazing Service

We have just sold our house with Ocean. The service from the whole team has been good from the start with excellent communication. (We switched from a different estate agent in Henleaze & the difference couldn’t have been greater). Once we had an offer, Mel was totally amazing with liaising between us, the solicitors & buyers. We also used Ocean Legal who worked quickly & clearly. Thank you to the whole team at Ocean Westbury on Trym.

Date of experience: March 25, 2025

CP
5 out of 5 stars

Great experience at Ocean Southville

Claire Kington at Ocean Southville was hugely helpful from the start. She actually listened to us, gave us realistic advice and helped us through a couple of bumps in the road! She and all the team at Ocean were always on the end of the phone, and comms was great. Thanks for everything!

Date of experience: March 24, 2025

DT
5 out of 5 stars

Great experience from the Shirehampton Office

Great experience from the Shirehampton Office - thanks to Sam & Mark for all their support, and Sadie in her help post offer

Date of experience: March 24, 2025

V
5 out of 5 stars

Excellent

Claire is extremely professional with an excellent understanding of the area. She is quick to respond to queries and very helpful throughout the process. Claire made the sale of the property stress free and in a short time frame. Would thoroughly recommend Claire and the service provided by Ocean. Thank you.

Date of experience: March 24, 2025

Lb
5 out of 5 stars

Thank you Lily!

I had an amazing experience working with Lily! From start to finish, she went above and beyond to help us find the perfect home. She was incredibly patient, kind, and supportive throughout the entire process, making what could have been a stressful time feel so much easier. Her attention to detail and willingness to answer all our questions made us feel confident and reassured every step of the way. She truly listened to our needs, worked amazingly to find properties that matched our preferences, and always kept us updated. Her professionalism and approachable manner made the whole journey smooth and enjoyable. I couldn’t recommend Lily highly enough to anyone looking for a new home . she genuinely cares about her clients and goes the extra mile to ensure they find the right place. Thank you again for everything . we are so grateful

Date of experience: March 24, 2025

PW
5 out of 5 stars

Professional and Friendly

The team in Bradley Stoke were all friendly and professional. I was kept up to date at every step of the sale. I couldn't have asked for more.

Date of experience: March 23, 2025

MG
5 out of 5 stars

Highly recommended

Claire was wonderful. She responded to my initial enquiry in minutes, and offered us an appointment the following day. Claire met us at the property and gave a very warm welcome. She was prepared with facts about the property and was able to answer our questions on the spot.

Date of experience: March 22, 2025

PW
5 out of 5 stars

Professional and friendly

The whole team were extremely professional, friendly and kept me up to date at every stage of the sale. I couldn't have asked for more.

Date of experience: March 21, 2025

TT
5 out of 5 stars

Excellent Service

Claire was competent, friendly and down to earth. Claire explained everything clearly, backed up with an email a very short time later, and was keen to make sure I understood the process from start to finish. Claire clearly has a good understanding of the local area, local prices and the market variances, she explained very clearly how she arrived at her valuation, and how we could maximize or increase the valuation if we so chose. Very pleased with the service provided, and she was a very nice person to boot! Very genuine.

Date of experience: March 21, 2025

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