Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 141 - 150 of 996 reviews
rw
1 out of 5 stars

Zero star

Shame I could not give a zero on the star scale . Do not go anywhere near this business .seriously.

Date of experience: April 15, 2025

DI
5 out of 5 stars

This was my first viewing and it was a…

This was my first viewing and it was a great experience. Claire was lovely, knowledgeable and friendly. She made us feel at ease immediately. I'll hopefully have a few more viewings with Ocean! Thank you

Date of experience: April 14, 2025

C
5 out of 5 stars

We recently sold our house with Ocean &…

We recently sold our house with Ocean & used Ocean Legal for the conveyancing. Hollie & Jake were excellent with good communication & clarity. The portal was easy to use. delighted with the service & the speed of the process which beat the stamp duty rise.

Date of experience: April 9, 2025

EW
5 out of 5 stars

Good communication very friendly.

Good communication very friendly.

Date of experience: April 9, 2025

CB
5 out of 5 stars

Very helpful and on it

We recently sold and bought a new house using Ocean Estate Agents and Ocean Conveyancers. Throughout the whole process they were great at keeping us in the loop and being available to call whenever we had questions or wanted updates. Despite other parts of the chain being slow and not responding (very stressful!) the agents at Ocean did a brilliant job at getting everything sorted! I would definitely recommend Ocean to anyone selling locally who want a team who know the area and also care about their customers.

Date of experience: April 8, 2025

E
5 out of 5 stars

The best in the area!

Sam has been truly amazing in helping us find our first home. He listened carefully to our asks and kept us in the loop of new properties coming onto the market so we didn’t miss out (something we didn't experience with other estate agents). We’re progressing on a property with another estate agents, but I wish it’d been with Ocean! I’d like to thank Sam and all the team for their support and I would highly recommend viewing, buying and selling with Ocean.

Date of experience: April 8, 2025

RP
5 out of 5 stars

Excellent

Our mother sadly passed away. Ocean was kind, informative ,communicative , responsive and efficient through out the selling process. Thank you to all the team but a specific gratitude to Demi. We highly recommend them

Date of experience: April 8, 2025

S

S.R

US

5 out of 5 stars

Conveyancing for FTB home purchase

We had a task to find our conveyancer once our offer was accepted and the estate agent were very keen to use their in-house partner firm with the attractive argument that it will speed up the purchase as the seller is also using their services to beat the stamp duty deadline. However, I was glad I did some research and Ocean not only provided competitive quotes but also an exceptional service. Thorough due dilligence on the checks, finance and all other legal aspects of the purchase - and at times my assigned solicitor, Karen, going above and beyond to respond promptly to all my queries and concerns. I did not even deal with them directly but I would definitely stay away from the other party as it was the complete opposite service than the 5 star service I am reviewing.

Date of experience: April 7, 2025

MM
5 out of 5 stars

All staff were very friendly and…

All staff were very friendly and helpful. They made the sale process run smoothly and would recommend Ocean. Thank you

Date of experience: April 7, 2025

MF
4 out of 5 stars

Communication is key.

Communication is key. Our conveyancing solicitor was exceptional and answered all our questions and queries with patience and kindness throughout the process. Even though at times it seemed we would never see ourselves in our new home. But we have and we are. So thank you Livia, you and your team were brilliant. πŸ‘πŸ‘

Date of experience: April 5, 2025

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