Oasis Insurance is a UK-based provider specializing in travel insurance solutions. The company offers a range of policies, including Single Trip Travel Insurance for one-off journeys and Annual Multi-Trip Travel Insurance, which covers multiple trips within a year. These products are designed to protect travelers against unforeseen events such as cancellations, medical emergencies, and trip curtailments, ensuring peace of mind during their travels.
Targeting individual travelers and frequent flyers, Oasis Insurance aims to provide comprehensive coverage at competitive prices. Customers can easily obtain quotes and manage their policies through the MyOasis portal, which allows them to view important documents, update personal details, and make claims. With a focus on customer service and tailored insurance options, Oasis Insurance seeks to meet the diverse needs of its clientele in the travel sector.
Oasis Insurance has a positive customer experience.
Oasis Insurance receives high praise from customers for its user-friendly online platform and competitive pricing, with many reviewers noting the ease of obtaining quotes and completing applications. People appreciate the clear information provided and the helpfulness of the staff, particularly in assisting those who may have difficulties with online processes.
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The majority of reviews highlight the overall positive experience, emphasizing that the service is fast and straightforward. However, a small number of customers express dissatisfaction, citing "dreadful service" as a significant concern. Despite these few negative experiences, the overwhelming sentiment remains favorable, with most consumers enjoying good value for their insurance needs. Overall, Oasis Insurance is viewed positively, particularly for its ease of use and pricing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
—
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Easy to use63%
34 mentions
Prices & value20%
11 mentions
Fast & efficient15%
8 mentions
Customer service13%
7 mentions
“Very easy and a great price”
On “Easy to use” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
Overall rating and review count for this company and similar companies
we have just taken insurance. reports say it is very good that is why we took it on .but the real truth is when you have to make a claim to see how helpful they are. price was good . we have never made a claim ever and i am 79 my wife is 69 in all the years we have traveled . so lets hope we dont have to make a claim
Like so many insurance companies you never can tell!
Like so many insurance companies, it’s difficult to know how they perform until you need them. Unfortunately due to a health issue, I had to cancel my holiday, 2 days before travel. I received a claim form very quickly via email, completed it and sent it back immediately. So far I have had no update, (19 days ago) which is frustrating. After calling them 2 days ago, they informed me that it had not been passed to a claims handler and wouldn’t be for at least another 10 days. As it has just been peak holiday period, a delay would be expected but not having any update is annoying. I have no idea which way my claim will go but lack of communication has left me feeling nervous about Oasis.
I was told I would get a link to renew. 1 month before my renewal. Had to call as I am away during the renewal and needed to make sure I renewed. Now renewed I need confirmation and my updated documentation.
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Oasis Insurance is a UK-based provider specializing in travel insurance solutions. The company offers a range of policies, including Single Trip Travel Insurance for one-off journeys and Annual Multi-Trip Travel Insurance, which covers multiple trips within a year. These products are designed to protect travelers against unforeseen events such as cancellations, medical emergencies, and trip curtailments, ensuring peace of mind during their travels.
Targeting individual travelers and frequent flyers, Oasis Insurance aims to provide comprehensive coverage at competitive prices. Customers can easily obtain quotes and manage their policies through the MyOasis portal, which allows them to view important documents, update personal details, and make claims. With a focus on customer service and tailored insurance options, Oasis Insurance seeks to meet the diverse needs of its clientele in the travel sector.