the best assistant i ever met
the best assistant i ever met
Reviewers consistently report positive experiences with Nitrado. Customers often highlight server, support, issue, great.
A minority mention drawbacks around server, service, ticket, support. Overall sentiment is strongly positive with an average rating of 3.9 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Been with Nitrado for over 3 years through rough patches and big wins, nitrado has always helped me achieve awesome t...”
“Your server passwords get removed randomly after updates sometimes, again with no warning or communication that it ha...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
NitradoThis company | 3.9 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.3 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Nitrado is #5 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 2.3).
60 reviews of Nitrado. Filter by what matters to you.
Gabriela G was very helpful and resolved my issue quickly!
I had a great experience when dealing with a trouble on my server setup, Gabriela G. Just did an amazing job and stayed constantly giving me support until we figured out how to solve the issue.
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Betalt penge for en server og den virker ikke, kan spiller på det meget lidt, tage timer at komme ind og bliver dc hele tiden, server siger online og pluslige er den offline, har haft den en uge og i den uge har jeg kunne være inde under 3 timer.. Hold jer væk fra det firma her ikke andet en en flok små børn der ikke ved hvordan man køre en forretning
The Representative was very helpful in everything. Our server is backup and running.
Sergio S. made my night with his speedy and excellent handling of my server and the issues I had with it!
Enrique P. was very friendly and competent; the problem was solved very quickly.
4 star only because product didn’t initially work but with great help from Stephen B we got it sorted. Many thanks, Stephen
Excelente. Delen a Gabriela un aumento AJAJAJA
Purchase: July 26, 2025. First support contact: Aug 5, 2025 Nitrado’s control panel let me downgrade an ARK: Survival Ascended server to 6 slots even though the game requires 20 to run. The server became unplayable and restoring to 20 slots was a paid modification. There was no clear, upfront warning before the change. In my opinion this is misleading design. I contacted support within 14 days, but the reply arrived Aug 9 and they refused to restore the original state without extra payment. I’ve cancelled and requested a refund of the remaining balance. I do NOT recommend this one guys.
Good response times and willing to help. I had some issues wnd emailed the supporttema and always was met with options on how to solve my issues. Tysm for doing a good job!
it works now
Je les remercie pour le réactivité mon problème a étais résolu . un grand merci
The service is good and if there's ever an issue just write out a ticket and they'll resolve it, I just had an issue fixed by Armin t.
great company if your thinking of starting a server within any of their games, any problem received is resolved quickly, no back and forth, they find the issue and solve it, shout out to Ivonne Angeles for the great service and support into starting a server, would definitely recommend to anyone.
Support wahr sehr schnell bin sehr zufrieden
I appreciate the service from Nitrado. Having prompt responses when there is an issue is extremely help. Thank you.
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