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Nitrado
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Misleading web design that cost money
Purchase: July 26, 2025. First support contact: Aug 5, 2025 Nitrado’s control panel let me downgrade an ARK: Survival Ascended server to 6 slots even though the game requires 20 to run. The server became unplayable and restoring to 20 slots was a paid modification. There was no clear, upfront warning before the change. In my opinion this is misleading design. I contacted support within 14 days, but the reply arrived Aug 9 and they refused to restore the original state without extra payment. I’ve cancelled and requested a refund of the remaining balance. I do NOT recommend this one guys.