Newman Estate Agents is a property management firm with over 30 years of experience in letting and managing residential properties in Warwickshire. The company specializes in providing tailored services to landlords, whether they manage a single property or an entire portfolio. Services include full property management, one-off inspections, rent reviews, and compliance support, ensuring that landlords have access to expert assistance without the need for call centers. Targeting both landlords and tenants, Newman Estate Agents operates with a customer-centric approach, emphasizing the importance of meeting clients' specific needs. The firm offers a range of rental properties in various locations, including Leamington Spa, Rugby, and Coventry, catering to individuals and families looking for homes to rent. Newman Estate Agents is committed to simplifying the letting process and providing reliable support to all clients.
Newman Estate Agents receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and unprofessionalism. Reviewers frequently mention rude and patronizing staff, particularly highlighting a negative experience with a male agent.
Complaints about the condition of properties and inadequate customer support are common, with one customer describing their rented apartment as perfect but lamenting the lack of professionalism from the agency. Despite the negative sentiment, there is a notable positive mention of Matt O'Dell, who is praised as an excellent agent and a great person to work with. However, this positive feedback is overshadowed by the majority of reviews that criticize the agency's incompetence and overall service quality. Overall, the sentiment leans heavily towards dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.7 | 6 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 50 out of 100 | 1.7 out of 5 (poor) | — | 6 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | — | 596 |
Bottom line: Newman Estate Agents is #5 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 1.7).
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Newman Estate Agents is a property management firm with over 30 years of experience in letting and managing residential properties in Warwickshire. The company specializes in providing tailored services to landlords, whether they manage a single property or an entire portfolio. Services include full property management, one-off inspections, rent reviews, and compliance support, ensuring that landlords have access to expert assistance without the need for call centers. Targeting both landlords and tenants, Newman Estate Agents operates with a customer-centric approach, emphasizing the importance of meeting clients' specific needs. The firm offers a range of rental properties in various locations, including Leamington Spa, Rugby, and Coventry, catering to individuals and families looking for homes to rent. Newman Estate Agents is committed to simplifying the letting process and providing reliable support to all clients.
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