Really helpful and sorted my issue
Really helpful and sorted my issue
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Really helpful and sorted my issue
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasn’t clear. Great customer service and it should be recognised
Perfect, quickly resolved my issue
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www.ncp.co.uk1,000 total • Write a review
Hazel assisted with my parking payment within a few minutes. When I was new to the car park and could not find a payment meter at Manchester warehouse 2 and had trouble paying using the app at home.
Date of experience: March 3, 2025
Hazel was helpful and easy to talk to. Thank you for sorting out my problem so professionally.
Date of experience: March 3, 2025
Systematic error charged me 200 odd pounds for an internal discount on parking where I shouldn’t have been paying anything. The issue couldn’t be dealt with very quickly and took forms to be filled out meaning communication delays which aren’t great with a larger amount of money due back. Although eventually solved- there was no reimbursement for the inconvenience.
Date of experience: March 3, 2025
I had a problem as I made a mistake at Gatwick and the customer service guy Jay was very helpful, which I really appreciated, so thank you!
Date of experience: March 3, 2025
Who ever i was talking to was extremely helpful and courteous. It was a pleasure dealing with this person
Date of experience: March 3, 2025
Great and helpful service, sorted quickly, thank you!
Date of experience: March 3, 2025
The customer service was excellent! The agent owned the case and resolved the issue promptly
Date of experience: March 3, 2025
Katrina His responses were direct and truthful, without beating around the bush. The information he provided was very practical and he never wasted a moment of my time.
Date of experience: March 3, 2025