Really helpful and sorted my issue
Really helpful and sorted my issue
4.5
Great
1,000 reviews
5-star
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2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasn’t clear. Great customer service and it should be recognised
Perfect
Perfect, quickly resolved my issue
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.ncp.co.uk
All reviews
1,000 total • Write a review
Showing 991 - 996 of 996 reviews
KG
Poor company
No surprises here that they still haven’t gotten back to me. Cowardly company.
Date of experience: February 23, 2025
AP
Very straight forward
Very straight forward, spoke to Sam and my issues were solved almost immediately! Very pleased especially after being so stressed.
Date of experience: February 23, 2025
YZ
Customers service team was very…
Customers service team was very helpful. I left the car park then realised I have overstayed my paid period, ie underpaid. Contacted customer services team. They were very quick responsive. Sorted my problem. 5 star.
Date of experience: February 22, 2025
JE
J Esi
US
Five star rating due to dealing with a…
Five star rating due to dealing with a fair and understanding customer services advisor who assessed my situation and dealt with it in a swift and kindly manner. Thank you Jay for kindly explaining the parking regs to me at Gatwick, not fobbing me off and being patient enough to deal with my query. Thank you!
Date of experience: February 22, 2025
G
Geoff
US
Great customer service, issue resolved quickly and fairly.
I had an issue where I forgot to swap the registration on my season ticket to the vehicle I was using today for 90 minutes and I wanted to see if I had gotten a ticket. The advisor was amazing! I explained my issue and it was resolved very quickly and my forgetfulness was forgiven and I won't be receiving a fine.
Date of experience: February 22, 2025
EQ
It was very easy to solve the problem
It was very easy to solve the problem, and was a very nice chatting with Aizl. Thank you all
Date of experience: February 22, 2025
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