Gene Food is a personalized nutrition platform that helps individuals tailor their diets based on their genetic makeup. By allowing customers to upload raw genetic data from services like Ancestry and 23andMe, the company provides users with a Diet Type, customized meal plans, and basic health reports. Gene Food offers various plans, including a DNA testing option that yields more comprehensive insights than raw data alone. Targeting health-conscious consumers seeking to optimize their diets and lifestyles, Gene Food also features a Health Intelligence membership that provides ongoing access to new health reports and genetic insights each month. With a focus on food sensitivities and nutritional needs, the company aims to empower users to make informed dietary choices that enhance their overall well-being. For those looking to understand how their genetics influence their health, Gene Food presents a data-driven approach to personalized nutrition.
Gene Food receives overwhelmingly positive feedback for its personalized nutrition services, with many reviewers praising the effectiveness of its genetic testing and tailored diet recommendations. Customers appreciate the detailed reports that help them make informed dietary choices, often noting significant improvements in their health and energy levels.
The customer service, particularly from staff member Imelda, is frequently highlighted for being responsive and accommodating, enhancing the overall experience. However, some consumers express frustration with subscription issues, including unexpected charges and delays in receiving their kits, which detracts from their satisfaction. Despite these complaints, the majority of users find Gene Food to be a valuable tool for optimizing their diets based on genetic insights.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 65 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 4.2 | 5 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“She has provided excellent customer service”
“When I ordered my genetic test there was an issue at the lab and they never notified me that the testing was processed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 5.0 out of 5 (good) | +11% | 65 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Gene Food is #1 of 5 on overall rating in this group.
65 reviews of Gene Food. Filter by what matters to you.
At first I was upset because I received unfulfilling information: that I was extremely likely to have problems with x and y things, but I did not have those issues, so what did it mean? Long story short, via email, John at Gene Food provided me with guidance that was of very high value for my nutrition going forward.
I had a fantastic experience with Gene Food. The website was easy to navigate, making the purchase process smooth and hassle-free. The test directions were straightforward to follow. I initially considered Gary Brecka’s testing but found Gene Food offered a similar service at a much better price point. The test kit arrived quickly, and after sending it back, I received my results within a few weeks. The detailed reports were impressive, especially with the upgrade. My sister, a functional medicine doctor, reviewed the results and was impressed by the comprehensive data provided. Overall, I'm very pleased with Gene Food and highly recommend it to anyone looking for extensive and reliable test results.
The GeneFood team was responsive and thorough. When I had a technical question, the team arranged a video call directly with the CEO, John O'Connor. John called me promptly via a Zoom video call from his vacation. He answered all my questions - and more. I am very impressed with John and his team as persons and as professionals.
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After researching various test kits, I chose Gene Food's kit for its thorough approach and reasonable price. The kit came with easy-to-follow instructions. I upgraded to the premium plan for more detailed reports, and it was definitely worth it. The reports gave me valuable insights into my genetic makeup and dietary needs, helping me make informed decisions about my diet and lifestyle. I did run into an issue logging in to view my results, but when I reached out using the contact form on their website, they responded and resolved it within 24 hours. Overall, I'm very happy with my experience.
I was working with a functional medicine practitioner who ordered a bunch of lab work on me at the time I did the Gene Food test. The results were 100% in line with the results of my lab tests, which was validating for me. I also spoke with a Gene Food rep who went over my results with me in detail. Excellent product and customer service! I highly recommend them; you will receive a wealth of valuable information about your health!
Attentive service along with helpful information. They keep up with the current trends.
Great product, I really got some useful insights based on my profile. Hope they continue to grow and offer even more services.
I am happy with the results - they are quite extensive and what I expected. Lots of science-backed explanations. As a note for improvement - some of the links for the scientific explanation of some genes are not working, and the company could work more on the specific meal plan (although it is good enough as it is - this is not the core service in my opinion).
Very fast response to questions (I had uploaded the wrong file) and also report generation. Interesting report taking into account individual genetic data. One thing I was surprised to see missing was a reference to high Homo-cysteine levels due to MTHFR and B12 methylation issues . . . I will send a note as soon as I figure out how . . .
Their service is very outstanding and very fast
I love that there is in-depth information re: SNP's, and how, if, or why you may want to supplement or not. The diet suggestions are good as well.
Really helpful.
Very responsive. I did receive a reply within a short time however the description of the services led me to believe that it was a little more sophisticated than simply dietary complete dietary recommendations. That was my fault. Definitely very nice to work with and as far as the far as being trustworthy I would have to say that they're honesty and integrity was Superior to many other companies I have dealt with.
Amazing. I like it. So I recommend
Thier food was extremely delicuious. Excellent service!
Great place to visit...i was here with my family for lunch and we had delicious food here....
Gene Food is a personalized nutrition platform that helps individuals tailor their diets based on their genetic makeup. By allowing customers to upload raw genetic data from services like Ancestry and 23andMe, the company provides users with a Diet Type, customized meal plans, and basic health reports. Gene Food offers various plans, including a DNA testing option that yields more comprehensive insights than raw data alone. Targeting health-conscious consumers seeking to optimize their diets and lifestyles, Gene Food also features a Health Intelligence membership that provides ongoing access to new health reports and genetic insights each month. With a focus on food sensitivities and nutritional needs, the company aims to empower users to make informed dietary choices that enhance their overall well-being. For those looking to understand how their genetics influence their health, Gene Food presents a data-driven approach to personalized nutrition.
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