Gene Food is a personalized nutrition platform that helps individuals tailor their diets based on their genetic makeup. By allowing customers to upload raw genetic data from services like Ancestry and 23andMe, the company provides users with a Diet Type, customized meal plans, and basic health reports. Gene Food offers various plans, including a DNA testing option that yields more comprehensive insights than raw data alone. Targeting health-conscious consumers seeking to optimize their diets and lifestyles, Gene Food also features a Health Intelligence membership that provides ongoing access to new health reports and genetic insights each month. With a focus on food sensitivities and nutritional needs, the company aims to empower users to make informed dietary choices that enhance their overall well-being. For those looking to understand how their genetics influence their health, Gene Food presents a data-driven approach to personalized nutrition.
Gene Food receives overwhelmingly positive feedback for its personalized nutrition services, with many reviewers praising the effectiveness of its genetic testing and tailored diet recommendations. Customers appreciate the detailed reports that help them make informed dietary choices, often noting significant improvements in their health and energy levels.
The customer service, particularly from staff member Imelda, is frequently highlighted for being responsive and accommodating, enhancing the overall experience. However, some consumers express frustration with subscription issues, including unexpected charges and delays in receiving their kits, which detracts from their satisfaction. Despite these complaints, the majority of users find Gene Food to be a valuable tool for optimizing their diets based on genetic insights.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 65 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 4.2 | 5 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“She has provided excellent customer service”
“When I ordered my genetic test there was an issue at the lab and they never notified me that the testing was processed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 5.0 out of 5 (good) | +11% | 65 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Gene Food is #1 of 5 on overall rating in this group.
65 reviews of Gene Food. Filter by what matters to you.
I am happy with the results - they are quite extensive and what I expected. Lots of science-backed explanations. As a note for improvement - some of the links for the scientific explanation of some genes are not working, and the company could work more on the specific meal plan (although it is good enough as it is - this is not the core service in my opinion).
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Gene Food is a personalized nutrition platform that helps individuals tailor their diets based on their genetic makeup. By allowing customers to upload raw genetic data from services like Ancestry and 23andMe, the company provides users with a Diet Type, customized meal plans, and basic health reports. Gene Food offers various plans, including a DNA testing option that yields more comprehensive insights than raw data alone. Targeting health-conscious consumers seeking to optimize their diets and lifestyles, Gene Food also features a Health Intelligence membership that provides ongoing access to new health reports and genetic insights each month. With a focus on food sensitivities and nutritional needs, the company aims to empower users to make informed dietary choices that enhance their overall well-being. For those looking to understand how their genetics influence their health, Gene Food presents a data-driven approach to personalized nutrition.
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