Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

1,000 total • Write a review

Showing 841 - 850 of 996 reviews
JS
5 out of 5 stars

Grate Hospitality when we have enter to dining and bar

All experience is good. Good staff and good food. Internet amount add on package.

Date of experience: July 1, 2025

BA
3 out of 5 stars

MSC provides value for money

MSC provides value for money, the food and some of the entertainment has improved over the years. The staff on a whole are great and hard working. However there are still a lot of improvements that MSC could make to the cruise experience, specifically to how they deal with complaints when issues are raised and to provide and/ or offer a written response on the action they will take to address any complaint raised.

Date of experience: July 1, 2025

MI
2 out of 5 stars

No point as it will never get looked at.

No point as it will never get looked at.

Date of experience: July 1, 2025

JM
5 out of 5 stars

We had a fantastic time on this cruise

We had a fantastic time on this cruise. The places we visited were amazing! There was so much to do onboard for all of us including 2 teenagers. I would recommend getting the fun pass as it is well worth the money. My husband has a peanut allergy and the waiter we had in the main dining room really looked after him. We can't wait to book again.

Date of experience: July 1, 2025

DY
4 out of 5 stars

Value for money and fabulous ship

Value for money and fabulous ship

Date of experience: July 1, 2025

PC
5 out of 5 stars

Good Itinerary, food and entertainment (Southampton/ Lerwick/ Norway)

A modern ship, good entertainment and food, I would recommend versuosa

Date of experience: July 1, 2025

MA
4 out of 5 stars

No complaints

A great cruise going where we wanted to go. All crew,staff, personnel were pleasant and helpful. Food was excellent, in the dining room and buffet. Quality and variety outstanding. Cabin was roomy and comfortable. Family oriented cruise ships not our favourite but we had no complaints about this cruise

Date of experience: July 1, 2025

AF
5 out of 5 stars

Msc virtosia

Amazing ship, great staff lots of things to do onboard

Date of experience: July 1, 2025

M
4 out of 5 stars

The meals and better ck in this time

The meals and better ck in this time

Date of experience: July 1, 2025

GE
5 out of 5 stars

The staff = friendly

The staff = friendly, efficient and always looking to make the passengers comfortable and be entertained and pleased with the experience.

Date of experience: July 1, 2025

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