Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
JM
5 out of 5 stars

Yacht Club

Yacht Club, first class, worth every penny. Couldn’t fault it.

Date of experience: July 1, 2025

DB
5 out of 5 stars

Cruising Again

We finally, after 3 attempts, made it into Shetland, and also saw the waterfalls at Flam, last time they were magnificent icicles in the April.

Date of experience: July 1, 2025

DC
5 out of 5 stars

Brilliant value for money and wonderful…

Brilliant value for money and wonderful staff.

Date of experience: July 1, 2025

T
5 out of 5 stars

This is a floating 5-star hotel which…

This is a floating 5-star hotel which promises a 5-star experience.

Date of experience: July 1, 2025

IR
5 out of 5 stars

First ever cruise and not the last MSC great experience

We had our first ever cruise and this was to celebrate our honeymoon, we decided to go for the yacht club experience and were looked after from the moment walked on board until the day our cruise finished. we will definitely be booking again!

Date of experience: July 1, 2025

GM
5 out of 5 stars

MSC Musica, a thoroughly enjoyable experience.

This was our first cruise ever and we thoroughly enjoyed it on the MSC Musica from start to finish. The ship had undergone a refurb in 2024 and you could tell by the standard of the finishes. Everything was made simple from embarkation to disembarkation including bar & restaurant service and onshore transfers. The friendliness and helpfulness of the staff was exemplary and made for an extremely relaxing trip. So much so we’ve booked a cruise with MSC for 2026, albeit different ship and route.

Date of experience: July 1, 2025

c
1 out of 5 stars

Dreadful service,

Dreadful service, Failure to deal with issues promtly, poor service at the bars, hot buffet food served cold constantly, staff unable to communicate through language barriers, poor english speaking, badly organised trips leading to 2 hour wait in the pouring rain to embark on the ship, there are so many issues I could write a book about it.

Date of experience: July 1, 2025

c
4 out of 5 stars

Wonderful cruise

Great cruise, ship was lovely very clean, entertainment was great ,food fantastic and MSC staff friendly . Extra seating especially for sea days would help and perhaps a cinema or bit of entertainment during the day for us older travellers

Date of experience: July 1, 2025

MK
5 out of 5 stars

Wonderful spa & friendly staff

Great variety of food, wonderful spa, friendly staff.

Date of experience: July 1, 2025

PC
4 out of 5 stars

Nice ship -MSC orchestra

Nice ship , excellent staff and good value for money. The Mediterranean destinations are fabulous and everything runs like clockwork. As with most cruises the buffet and bars are busy and difficult to get served at.

Date of experience: July 1, 2025

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