Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
ML
2 out of 5 stars

Not a good trip. Worst cruise we have been on.

I think the only way to enjoy an MSC cruise is to use the yacht Club, but the price is high, but a better way of life.

Date of experience: July 17, 2025

c
5 out of 5 stars

Extremely helpful staff

I have mobility issues and the team could not have been more helpful. They even checked up on me mid cruise to ensure I had all I needed. Getting on and off the ship they were there and keen to help. Getting round the ship I was aware they were keeping an eye yet not intrusive.

Date of experience: July 17, 2025

JC
2 out of 5 stars

Food in MDR was poor

Food in MDR was poor, choice and quality of meals were poor. Choice for children was limited. Place to sit and relax after evening meal, not a lot of space or seating available.

Date of experience: July 17, 2025

MJ
4 out of 5 stars

Enjoyable cruise

Enjoyable cruise, my husband and I were able to get a relaxing break which was very much needed 😊

Date of experience: July 17, 2025

c
5 out of 5 stars

Great value for money

Great value for money Staff are all amazing

Date of experience: July 17, 2025

A

Ami

US

4 out of 5 stars

Some rude staff members in the photo…

Some rude staff members in the photo gallery area where you buy photos however apart from that amazing experience everyone is so friendly

Date of experience: July 17, 2025

BA
5 out of 5 stars

Outstanding

Outstanding! Been on other cruise lines before and this exceeded my expectations. From start to finish would highly recommend MSC.

Date of experience: July 17, 2025

AO
5 out of 5 stars

A superb experience

It was, for lack of words to use, a "superbly wonderful wowed experience ". Can't really fault anything apart from the cost of internet. Although if one books in advance, it reduces the cost a bit. Apart from that it was a really great value for money experience. Can't wait to embark on another one real soon!!!

Date of experience: July 17, 2025

AU
4 out of 5 stars

Good value for money - very recommend able

Food are good both in buffet or complimentary restaurant. Housekeeping services is superb very customer focused. Night shows are very well organised and enjoyable. Welcome service of complimentary restaurant can be more flexible for timeslots outside selected one, ie walk-in or first-come-first-serve, in that a soon-coming member of the same group can be counted in allocating table

Date of experience: July 16, 2025

CC
4 out of 5 stars

A very well worth it experience

A very well worth it experience. The selection of food, the variety and amount of food at the buffet was worth it. There are lots of activities for both the young and the young at hearts to keep everyone happy

Date of experience: July 16, 2025

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