Great week with great destinations
Great week with great destinations, drinks packages and entertainment
4.2
Great
1,000 reviews
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Review summary
MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great holiday
Don’t believe the reviews about the grub
Wonderful cruise with superb staff.
Wonderful cruise with superb staff.
Doing all the right things except need…
Doing all the right things except need more cleaning in cabins and not cold food in the buffet
Company details
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Website
www.msccruises.co.uk
All reviews
1,000 total • Write a review
Showing 161 - 170 of 996 reviews
WD
Very good but could be the best with small changes
Good but could be the best with small changes
Date of experience: July 13, 2025
MG
Definitely the yacht club
Definitely the yacht club
Date of experience: July 13, 2025
MD
It was a wonderful ship that took care…
It was a wonderful ship that took care of us
Date of experience: July 13, 2025
DW
We would have given 4 stars
We would have given 4 stars, but a No smoking area/policy was not available in the casino and because we don't smoke, we couldn't go there! Disappointed!
Date of experience: July 13, 2025
SB
MSC takes 'packing them in' to a new level.
We just disembarked the Virtuosa after a 7 night cruise visiting La Rochelle, Bilbao, a Coruna and Cherbourg. This was our second MSC cruise and we booked it because we enjoyed the experience last time. Unfortunately, this experience was not as good. The good bits were, the food (I thought it was excellent on board), the pasta and pizza are brilliant and we all really enjoyed our evening meals. We also enjoyed our shore visits and the guides were brilliant and the places we visited were lovely. The downsides were that the ship was so overcrowded that the whole experience was borderline unpleasant. Last year there seemed to be events going on up on deck each evening that attracted fairly large crowds, I felt that this meant that everyone spread out fairly well throughout the ship. This time, all 6000 passengers seemed to be indoors every evening, this meant that there was nowhere to sit (we didn't manage to find a seat in a bar on any of our 7 nights). Our record for being served was 30 minutes as the staff are run off there feet, it was extremely crowded everywhere, to the point where you couldn't really walk anywhere without shuffling. I expect noise and fun, but this was something else, herds of teenagers were screaming and running around unchecked, people were smoking on their balconies, and in many other places away from the designated areas, the main Galleria inside the ship was so insanely loud that you couldn't have a conversation even if you did manage to find a seat. We took to getting drinks and then basically hiding out in the marketplace buffet (super glamorous) or going back to our cabin every evening. Obviously, this is really subjective and clearly some people were loving it- I lost count of the number of people I heard complaining about the 15 alcoholic drink limit per day. If you like a massive party then this may be the ship for you but if like us, you would just like a nice meal, a slightly calmer atmosphere and somewhere to sit, then maybe look at another cruise line. We saved up all year for this, it's a lot of money even if it is a cheaper cruise line- so I would really encourage a lot of research on what it's currently like to see if it would suit you and your family.
Date of experience: July 13, 2025
GS
Yacht Club is worth every penny and is…
Yacht Club is worth every penny and is generally another level of cruising. Peace and quiet, no chaos, no queueing with both food and service on another level! The maître d in the Yacht Club was superb! We travelled with a 1 year old baby this week and he could not have been more accommodating and thoughtful to our son. We personally thank him and his staff for an amazing experience in the YC restaurant.
Date of experience: July 13, 2025
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