Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

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Showing 171 - 180 of 996 reviews
JM
3 out of 5 stars

Paid for a large room with disabled…

Paid for a large room with disabled access got a room with bunk beds for 4 women over 60 no disabled access

Date of experience: July 13, 2025

J
5 out of 5 stars

I love the Virtuosa

I love the Virtuosa! The staff can't do enough for you. The ship is amazing always spotlessly clean. I feel as though the singers could be better chosen. And there should be a separate night club for adults and children. But apart from that I can't wait to get on board again. If you've never been on MSC and like a party atmosphere, this is the ship for you.

Date of experience: July 13, 2025

CF
5 out of 5 stars

It was value for money

It was value for money

Date of experience: July 13, 2025

SD
5 out of 5 stars

Lovely ship

Lovely ship, friendly staff and lucky for us amazing weather 😁

Date of experience: July 13, 2025

MM
5 out of 5 stars

Ship and staff were amazing

Ship and staff were amazing, we will be back soon

Date of experience: July 13, 2025

AB
5 out of 5 stars

MSC doesn't disappoint again

Just completed our third cruise on MSC Cruise Line, this time on MSC Fantasia. The itineray from Bari to Istanbul and return was fantastic. The crew and service on the ship was excellent throughout and any issues were dealt with efficiently and professionally. Food in the Red Velet main restaurant was excellent throughout the whole cruise, the buffet was sometimes crazy like on all cruise ships. MSC Fantasia is a bit dated but the atmosphere was great and I wish they would build more new ships of this size (3000 passengers) instead of all these mega ships

Date of experience: July 13, 2025

Kl
3 out of 5 stars

We enjoyed the buffet

We enjoyed the buffet, which was very nice But we had problems with security, not being very nice to us

Date of experience: July 13, 2025

MD
4 out of 5 stars

Great staff from cleaning team to bar…

Great staff from cleaning team to bar staff to waiters

Date of experience: July 13, 2025

JP
1 out of 5 stars

Msc seaview

Ship sailed without us,losing 2 days holiday, flights cancelled on our return journey to Manchester causing us another 2 nights stay in Barcelona at our expense, having to argue over compensation once again

Date of experience: July 13, 2025

DT
3 out of 5 stars

Not for us

As English travellers joining in Alicante we soon realised few English were on board and felt a bit left out with some of the things going on although being in the Oldie Group we don’t need much! Aimed at the younger generation without doubt

Date of experience: July 13, 2025

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