Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

1,000 total • Write a review

Showing 141 - 150 of 996 reviews
MM
5 out of 5 stars

Msc Virtuosa 5th july

This was our second cruise on Msc Virtuosa and thoroughly enjoyed the experience once again. The staff work hard to please, are professional and polite. The ship for its size is very clean and tidy. There are plenty of bars to chose from and for those who enjoy draft beer then the Masters of the sea bar is a most. The staff are exceptionally friendly. The food be it in your complimentary dining room or the Market Place is very variable. The entertainment shows and artists were very good. MSC Virtuosa is a very big ship and can have up to 6000 passengers. This does get busy and if you want a quiet cruise then this ship may not be for you. However, I would not hesitate in recommending a cruise with MSC.

Date of experience: July 13, 2025

MD
4 out of 5 stars

Great and friendly staff made this trip

Great and friendly staff made this trip

Date of experience: July 13, 2025

A
5 out of 5 stars

Well worth it

Great value for money

Date of experience: July 13, 2025

sd
4 out of 5 stars

Great value for money

Great cruise for the price. Ship very large, very clean and food very good.

Date of experience: July 13, 2025

TD
4 out of 5 stars

Very good meeting comic and gavin on…

Very good meeting comic and gavin on board

Date of experience: July 13, 2025

R
5 out of 5 stars

Excellent entertainment and the food…

Excellent entertainment and the food choice was amazing all week

Date of experience: July 13, 2025

CT
5 out of 5 stars

Good cruise line for people of all…

Good cruise line for people of all ages. Excellent food and drinks package. Good evening entertainment.

Date of experience: July 13, 2025

L
4 out of 5 stars

Good value for money but too busy and not enough seats

Ship is lovely, spotlessly clean, food good with wide choice of drinks available. Shows and performers were amazing, top class! Overall the cruise was good value for money but sadly it was too busy with a lack of adequate seating in bars and public places despite there being plenty of space to accomodate more seating.

Date of experience: July 13, 2025

MS
5 out of 5 stars

The overall experience was fantastic…

The overall experience was fantastic and all staff were so good and helpful. would highly recommend the msc virtuoso to anyone.

Date of experience: July 13, 2025

SD
4 out of 5 stars

Brilliant cruise on MSC Virtuosa

The food and ship facilities were great, the trips were very enjoyable and shuttle services were available. We enjoyed the drink selection included in our easy plus package. Some queuing took place, with a capacity of 6,000 passengers that is expected. Any problems we had were swiftly rectified. The ship and cabin was spotless. The Butchers Cut restaurant was really special the food spectacular.

Date of experience: July 13, 2025

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