Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
MS
5 out of 5 stars

Always very good

Always very good. Virtuosa is an amazing ship. The food is great and the staff are fantastic.

Date of experience: July 14, 2025

M
5 out of 5 stars

MSC Virtuosa Yacht Club

Just back from a cruise onboard MSC Virtuosa. We paid extra for the Yacht Club and it truly was a “ship within a ship” It was nice to venture to the main ship for certain aspects but the main ship was very loud and busy so it was always nice to return to the sanctuary of the Yacht Club

Date of experience: July 14, 2025

JT
4 out of 5 stars

Onboard staff amazing

Onboard staff amazing

Date of experience: July 14, 2025

S
1 out of 5 stars

Disappointed

Unhelpful staff, buffet was a free for all and staff didn’t keep the child seats clean. Not value for money. Wouldn’t recommend

Date of experience: July 14, 2025

MH
5 out of 5 stars

Perfect week of luxury and relaxation

Perfect week of luxury and relaxation

Date of experience: July 14, 2025

SL
5 out of 5 stars

A great experience…

A great first time experience and great value for money. Always things going on to keep entertained

Date of experience: July 14, 2025

C
5 out of 5 stars

Very special dining experience

The staff were all good, but Jacimary made our dining experience in Sands restaurant very special.

Date of experience: July 14, 2025

AW
5 out of 5 stars

Superb value

Superb value! Lovely ship & staff, decent cabins

Date of experience: July 14, 2025

CA
5 out of 5 stars

Just off the ship on Saturday 12th…

Just off the ship on Saturday 12th July. First time cruisers and loved the experience. Ship is beautiful, and all staff super friendly and helpful and work incredibly hard.

Date of experience: July 14, 2025

J
4 out of 5 stars

Quality of staff

Quality of staff, food and entertianment

Date of experience: July 14, 2025

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