Mode Rentals

3.98 out of 5 stars
4.0
Great150 reviews

TrustScore

4.0
3.98 out of 5 stars
Great
5 out of 5 stars
100
4 out of 5 stars
12
3 out of 5 stars
2
2 out of 5 stars
7
1 out of 5 stars
29
150 reviews in total

Review summary

Mode Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Cheap

Grandad hired a car Christchurch store. Old cars but good price. Wasn’t very happy with car but expected with low price....Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what we were after

Exactly what we were after - seamless experience.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Rental car 10/10 + Airport parking 10/10

Stop searching for a rental company and just use Mode! They are legit and great! Super easy to use website, customer ser...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very friendly

Very friendly, fast service I could extend my rental easily. The car already had some scratches, but they took pictures ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Cindy Castano
Cindy Castano
1 reviews
5 months ago
5 out of 5 stars

Smooth experience

The whole process of renting, collecting the car and returning was smooth. The staff are very accommodating.

Helpful?
5 months ago
5 out of 5 stars

Helpful staff

Helpful staff, quick transfers, fair pricing

Helpful?
5 months ago
5 out of 5 stars

I had an excellent experience renting a…

I had an excellent experience renting a car with Mode. The pickup at the airport and the drop-off were both on time. The car was new and in great condition. I couldn't believe how affordable the price was! I wholeheartedly recommend Mode to anyone looking to rent a car.

Helpful?
5 months ago
5 out of 5 stars

Always a good experience with Mode Rentals

This is the 2nd or 3rd time I have rented a car through Mode Rentals in Christchurch and the experience is always excellent, from pick up to drop off. I like the flexible insurance options and the rental rates are reasonable. They also refund a taxi fare to the airport for up to $30 for after hours returns. Thanks guys.

Helpful?
Greg Hunt
Greg Hunt
1 reviews
5 months ago
5 out of 5 stars

Nice car

Nice car, good pick up and drop off service and great price. Well done Mode . 5/5.

Helpful?
Digby
Digby
1 reviews
5 months ago
5 out of 5 stars

You couldn’t do better!

Met us in person outside office hours to handover keys. Very thorough list of photos of vehicles condition was emailed to us. Our Toyota Rav 4 hybrid was in brilliant condition and was a pleasure to drive. Certainly enhanced our holiday experience.

Helpful?
5 months ago
5 out of 5 stars

Great service and good reliable vehicle…

Great service and good reliable vehicle at a great price. Just what I needed.

Helpful?
5 months ago
5 out of 5 stars

Great

easy booking, easy pick up, great price, just an all-round great service, car was clean and what i ordered, would recommend highly

Helpful?
Vanessa
Vanessa
1 reviews
5 months ago
5 out of 5 stars

Great customer care

Great customer care and happy with the car we received for rental. Thanks team!

Helpful?
Corey Sinteur
Corey Sinteur
1 reviews
5 months ago
5 out of 5 stars

Great service, friendly staff and a quality rental vehicle.

Great service, friendly staff and a quality rental vehicle.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

From the start

From the start, communication was helpful, professional and accurate. What with my change of dates, late arrival due to flight detour to Sydney(!) and addition of son as driver, all went very smoothly upon pick up and drop off. Car was excellent. Drove well and did all we needed. Will use Mode again! Thank you :)

Helpful?
5 months ago
5 out of 5 stars

Friendly and efficient service

Team at Mode rentals are superb in communications, providing top notch service. The Rav4 that we rented was pretty new and in good condition. I would definitely hire vehicles from Mode in future as they know what they are doing.

Helpful?
Clauds
Clauds
1 reviews
6 months ago
5 out of 5 stars

Highly recommend

Thank you to Tim and Sarah for your wonderful service. Highly recommend mode rentals Wellington for affordability and customer service. Clean well maintained vehicles, friendly and helpful service.

Helpful?
6 months ago
5 out of 5 stars

Excellent, would recommend others.

Hassle free. Price reasonable. Great vehicle. Clear instructions for off hours collection and drop off. Kind and trustworthy.

Helpful?
6 months ago
5 out of 5 stars

Picked up car from Queenstown…

Picked up car from Queenstown reasonable price and friendly staff can check in online really easy to pick up the car and drop off and their shuttle pick up up from airport and drop off so had a really good experience with them thanks u guys

Helpful?
Kathy
Kathy
1 reviews
6 months ago
5 out of 5 stars

Excellent service from the shuttle…

Excellent service from the shuttle pick up from the airport to the process of the collection of my rental In addition, when I returned the vehicle, process was efficient, bond refunded quickly. Overall staff were very professional and friendly. Vehicle was ready on time.

Helpful?
Ivan Sim
Ivan Sim
1 reviews
6 months ago
5 out of 5 stars

Perfect

Perfect, car rent experience is very good, the car, the staff. They are very friendly amd no other hidden charge. Wonderful and well done!

Helpful?
Georgie
Georgie
1 reviews
6 months ago
5 out of 5 stars

From start to finish was excellent…

From start to finish was excellent service. Vehicle was in excellent condition, communication and value for money was great. All round great experience and will use again. Thank you

Helpful?
Tina T.
Tina T.
1 reviews
6 months ago
5 out of 5 stars

Great experience/ would definitely recommend!

I booked a rental car for my move using one of the relocation deals. Everything worked out perfectly. I picked up the car in Christchurch on Sunday. The staff were very friendly and the car was in good and clean condition. I really enjoyed the drive to Queenstown. The return of the car on Monday went smoothly and I received my bond back shortly. Thank you Mode Rentals

Helpful?
Sarah Mosley
Sarah Mosley
1 reviews
6 months ago
2 out of 5 stars

Lengthy collection and drop ofg

The app didn't work, so more time was wasted doing the duplicate admin work on collection. Also staff never appeared to acknowledge the need to be speedy at drop off

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Mode Rentals

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.