Mode Rentals

3.98 out of 5 stars
4.0
Great150 reviews

TrustScore

4.0
3.98 out of 5 stars
Great
5 out of 5 stars
100
4 out of 5 stars
12
3 out of 5 stars
2
2 out of 5 stars
7
1 out of 5 stars
29
150 reviews in total

Review summary

Mode Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Cheap

Grandad hired a car Christchurch store. Old cars but good price. Wasn’t very happy with car but expected with low price....Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what we were after

Exactly what we were after - seamless experience.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Rental car 10/10 + Airport parking 10/10

Stop searching for a rental company and just use Mode! They are legit and great! Super easy to use website, customer ser...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very friendly

Very friendly, fast service I could extend my rental easily. The car already had some scratches, but they took pictures ...Read more

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0
🔥 High engagement

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ppack4962
ppack4962
1 reviews
6 months ago
5 out of 5 stars

Good company. Nice people. Reasonable rates. Used them before and will again.

This is a good company renting decent cars for a reasonable price. They are open and honest about their policies and procedures and at the end of the rental are quick to acknowledge the return condition and to remove the holding amount. They are prompt and polite with transfers and even drop a client at a hotel if it is near the airport. Overall two good experiences with Mode and there will be more.

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6 months ago
5 out of 5 stars

The team in Wellington are amazing…

The team in Wellington are amazing always a smileand happy people to deal with, make for a pleasent start to my holiday back in Nz every time I visit

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6 months ago
5 out of 5 stars

Great value for money

Quick pick up from the airport, really efficient check in and drop off process and car was in really good condition

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Allan
Allan
1 reviews
6 months ago
5 out of 5 stars

Over the years we have used Mode a…

Over the years we have used Mode a number of times and always found the staff very helpful and assisting us in the hiring of a car. Also we found that the cars were always clean and very reliable making the journey stress free.

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6 months ago
5 out of 5 stars

From start to go very easy

From start to go very easy. picked up and dropped off, with a good reliable car. Thank you. Neil

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Alison
Alison
1 reviews
6 months ago
5 out of 5 stars

I can’t fault Mode

I can’t fault Mode. From the lowest of my quotes to receiving an upgraded little hybrid Yaris, I was so impressed. Was a joy to drive and unbelievably affordable to run. Checking in and out with the airport nearby was a breeze. I will be booking with Mode again in the near future. Thanks so much.

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Annika
Annika
1 reviews
6 months ago
5 out of 5 stars

Pick up and drop off was super easy

Pick up and drop off was super easy, the prices were fair and I had zero issues. I even got to extend my rental by a day on short notice

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Adrian
Adrian
1 reviews
6 months ago
5 out of 5 stars

Very happy with Mode Christchurch

Very happy with Mode out of Christchurch. Good car, good people and an easy transaction experience at a good rate. We will use Mode at every opportunity.

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Bev
Bev
1 reviews
6 months ago
5 out of 5 stars

Excellent service.

Excellent service. Quick pick up and drop off. Car was ready for me. Consultant was friendly and efficient. Will definetly use Mode Rentals again. Thank you

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6 months ago
4 out of 5 stars

We hired a rav 4 Toyota for nearly 3…

We hired a rav 4 Toyota for nearly 3 weeks & travelled around north island. The car was comfort & the people we dealt with were friendly and professional. The price was good value. And everything was smooth to deal with.

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6 months ago
5 out of 5 stars

Very easy process and very affordable…

Very easy process and very affordable will definitely use again was super easy to book online

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Olita Samuelu
Olita Samuelu
1 reviews
6 months ago
5 out of 5 stars

Excellent Service and vehicle

Excellent Service and vehicle. It was value for money and pleased overall! Staff were great when being picked up and dropped off and admin staff staff! 10/10

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Debbie Pene
Debbie Pene
1 reviews
7 months ago
4 out of 5 stars

Recommended

Great price, great communication, will definitely use again!

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7 months ago
2 out of 5 stars

12 seaters Van door problem

1) The 12seater Van behind driver sit at right door has a very noisy sound when driving at state road. it was disrupted our peace in mind to rest. it should not be given to us with such problem. 2) the office staff at office very not politely when collect the car. staff should be keep friendly to clients.

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Mike
Mike
1 reviews
7 months ago
5 out of 5 stars

Wellington Mode Rentals

To . The Wellington Office. Wow, we recently rented a Toyota Yaris from your Wellington branch and just wanted to say how fantastic the whole experience was! Booking was super easy, and everything was exactly as advertised – no surprises! What really stood out was how flexible your team were with the rental and how simple it was to return the car.  The airport shuttle option was a lifesaver too. Plus, the two staff members we dealt with were amazing. They went above and beyond to follow up and make the entire rental process smooth and stress-free. Huge thanks to the whole team!

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SUJITH KS
SUJITH KS
1 reviews
7 months ago
5 out of 5 stars

Had a great experience with Mode…

Had a great experience with Mode Rentals. A special thanks to the staff member (I think her name was Esthapano) who picked us up from Queenstown Airport; she was friendly, professional, and had excellent communication. The whole process was smooth and stress-free. Highly recommend Mode for anyone renting a car in New Zealand

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wendy
wendy
1 reviews
7 months ago
5 out of 5 stars

efficient friendly service

efficient friendly service. Lightning response to a fairly last minute change in booking dates

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David
David
1 reviews
7 months ago
5 out of 5 stars

Professional and efficient

Professional and efficient. Everything worked out as anticipated, no surprises. We got what we paid for.

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Brian
Brian
1 reviews
7 months ago
5 out of 5 stars

I had a really great experience with…

I had a really great experience with Mode. Their prices were great, the car was great, the service was friendly and prompt. Highly recommended.

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Darren
Darren
1 reviews
7 months ago
5 out of 5 stars

Friendly staff and quick turnover

Friendly staff and quick turnover. Clean reliable car

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