First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
4.5
Great
1,000 reviews
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Review summary
Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Made it easy to make a claim
Made it easy to make a claim Especially after a traumatic event
Ended with a positive outcome
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
Many thanks
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Company details
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Contact info
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Website
www.minsterlaw.co.uk
All reviews
1,000 total • Write a review
Showing 951 - 960 of 996 reviews
MR
Claim
Ive just got off the phone with mohamed,not feeling the best after the accident the night before. But mohameds professional and humours attitude Have made things much easier. Hope the rest of my claim is as smooth as mohameds interview Many thanks
Date of experience: August 30, 2024
AC
Nicola Leary and her colleague was…
Nicola Leary and her colleague was great at explaining everything about my case, I didn’t think it was possible to get a claim as I was hit by an unidentified driver, they guided me through the process really well and we won the claim. Thanks a lot to you and the team :)
Date of experience: August 30, 2024
RF
The advisor rang at the exact time we’d…
The advisor rang at the exact time we’d scheduled, and was very empathetic to the situation I was in, he listened carefully and made sure what I had to say was written in my words, and where things did have to be changed to legal jargon he made sure I understood what these words meant and why they were being used, he answered all my questions very thoroughly and explained every detail of the process and other services available to me including medical advice and treatments and hid nothing relating to costs and fees, an absolute pleasure to deal with and although I hope I never need to should I find myself in need of representation again il certainly call Minster first
Date of experience: August 29, 2024
AF
Rebecca was very helpful and patient
Rebecca was very helpful and put my mind at ease. Emails are fine to a certain extent but sometimes a phone call can make all the difference.
Date of experience: August 29, 2024
KC
Car accident 3 years ago
Was in a car accident, in a few days time it's been 3 years. Get no response to emails, 3 sent in the last few weeks and nothing. Got about 3 updates in 3 years when I have to phone up from no reply on email. Absolute joke.
Date of experience: August 29, 2024
AB
Matthew has dealt with my claim since…
Matthew has dealt with my claim since the start and couldnt ask for someone better and more helpful would highly recommend this company
Date of experience: August 29, 2024
JS
Had a very thorough and comforting call…
Had a very thorough and comforting call with Emma last week following an accident and she was very patient with me finding all the details and trying to remember what happened and was amazing at explaining what the rest of the process is likely to look like. Hopefully the rest of the experience will be just as lovely.
Date of experience: August 29, 2024
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