First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
4.5
Great
1,000 reviews
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Review summary
Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Made it easy to make a claim
Made it easy to make a claim Especially after a traumatic event
Ended with a positive outcome
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
Many thanks
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Company details
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Contact info
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Website
www.minsterlaw.co.uk
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
J
James
US
Motoring accident
Mckenzie Ogley rang to discuss the circumstances of our claim. Her manner was extremely professional and helpful. This made the experience of remembering the awful incident less painful. We look forward to dealing with her as the claim progresses.
Date of experience: July 9, 2025
TM
Hanna was really helpful with my case
Hanna was really helpful with my case. She explained everything in full detail. She made the process simple.
Date of experience: July 9, 2025
A
AB
US
Great service
I just wanted to say a big thank you for the excellent service I received while handling my recent claim. From start to finish, the process was smooth, clear, and handled with genuine care. I really appreciated how responsive and understanding Mallory Binks was — it made a stressful situation much easier to manage. It's rare to come across someone so efficient and kind, and I’m truly grateful for her help
Date of experience: July 9, 2025
nb
Minster Law (Mallory Binks) was our…
Minster Law (Mallory Binks) was our solicitor for our car claim when we were hit by uninsured driver. Although the process was quite slow, she was in hand throughout, chasing reports etc to try and bring a conclusion quicker. Thoroughly recommend Minster Law.
Date of experience: July 8, 2025
RD
Ashley Flynn gave my Mum and I a smooth…
Ashley Flynn gave my Mum and I a smooth process in our claim and answered any questions we had with ease. Many thanks for our result!
Date of experience: July 8, 2025
MI
Very helpful, brilliant
It was a lovely conversation with "Caitlin" this afternoon. She is such a credit to your company.
Date of experience: July 7, 2025
mp
Gemma Susca-Lons and Carmen Tomkinson
I found the people that were working for Minster Law were very helpful and very understanding. They understood my struggles with reading and writing, and had no problems, directing me in the right direction and understanding of the documents they were sending to me when I had a problem I was able to contact them straight away and the callbacks were quite quick as well. I would recommend them to anyone
Date of experience: July 7, 2025
MG
Excellent
Nothing has been to much. Ann Hughes and her team have helped us through every aspect of our claim she has always been at the end of the phone when we have needed support and has helped to find different agencies to help me with my recovery. They have been understanding, helpful and insightful. I could not recommend them enough.
Date of experience: July 5, 2025
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