Review summary

Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
First contact with Minister Law

I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!

Made it easy to make a claim

Made it easy to make a claim Especially after a traumatic event

N
Ended with a positive outcome

Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!

OI
Many thanks

I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!

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All reviews

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Showing 941 - 950 of 996 reviews
m
1 out of 5 stars

Total Clusterf*@k avoid like the plague…

Total Clusterf*@k avoid like the plague you will get mentally ill dealing with these people

Date of experience: September 4, 2024

SM
5 out of 5 stars

Fantastic service.

Fantastic service. Took a while at the start but I was given another option which was much quicker and was resolved in 1 week. Regular contact was made with me. Awaiting payment within the next 4 weeks Very happy with the service provided and would highly recommend

Date of experience: September 3, 2024

NA
5 out of 5 stars

Had a very good experience with Minster…

Had a very good experience with Minster Law. Thanks to Usmaan Malik for concluding this matter in getting me the expected amount of claim.

Date of experience: September 3, 2024

JR
5 out of 5 stars

Emma was great at leading me through…

Emma was great at leading me through the process required following RTI. Informative and very pleasant experience. Thankyou

Date of experience: September 3, 2024

R

Ron

US

5 out of 5 stars

We spoke to Lisa

We spoke to Lisa , well she was professional, and very polite, she took me through everything in a manner which I could understand, as I’m not that great with computers I thought this was going to be daunting but Lisa made it very easy for me with he kindness and professionalism, thank you Lisa

Date of experience: September 2, 2024

M
5 out of 5 stars

Highly recommend Minster Law

After a motorbike accident we were appointed Minster Law. They handled the whole process very thoroughly. It took what seemed like a long time but actually they were very diligent in checking what long term affects I might suffer due to the accident. They arranged a thorough course of treatment and I feel much better for it. I could not recommend them highly enough. Thank you Helen and Natalie.

Date of experience: September 2, 2024

DC
5 out of 5 stars

Thank you Mandy

Would just like to say a big thanks to Mandy Johnson who dealt with my claim from time of accident in March 2024. In the numerous communications we have had I found Mandy to be polite, professional thorough in her explanations of how the case is progressing and what the next steps are etc. She was patient in dealing with my many questions and queries and was a pleasure to deal with and kept me up to date at all stages. My case has very recently reached a final conclusion and settlement and I'm very grateful for all her background work in a relatively short space of time, thanks again Mandy.

Date of experience: September 1, 2024

a

ade

US

5 out of 5 stars

Motorcycle accident

My son had a bad motorcycle accident 4 years ago.since the accident Andrew Sloan and the team of minster law has worked so hard with my son in his recovery to get him back to normality. A very long process. But they did it. So I can’t thank you all enough for what you have done for Jordan especially Andrew .such a professional job they have all done . Thank you .

Date of experience: August 31, 2024

MJ
5 out of 5 stars

Massive Thank you to Lee today for all…

Massive Thank you to Lee today for all his help that he gave me!!

Date of experience: August 30, 2024

K
5 out of 5 stars

Amazing Service

I had a bad motorbike accident a few years ago and Minster Law have been dealing with my claim, they have been professional, efficient and communication has been outstanding. I cannot thank Brendan Lowe, Tania Shahzadi and Thomas Real enough. They have helped me start my life anew. Thank you to the team!

Date of experience: August 30, 2024

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