Review summary

Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
First contact with Minister Law

I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!

Made it easy to make a claim

Made it easy to make a claim Especially after a traumatic event

N
Ended with a positive outcome

Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!

OI
Many thanks

I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
TS
5 out of 5 stars

I felt comfortable and understood in…

I felt comfortable and understood in the conversation .

Date of experience: September 13, 2024

A
5 out of 5 stars

Excellent service from Lisa Warburton

Excellent service from Lisa Warburton. Went through everything with me clearly. Thanks

Date of experience: September 13, 2024

K

KF

US

5 out of 5 stars

I spoke to Tina Davies and she was very…

I spoke to Tina Davies and she was very helpful on the phone and explained everything very well.

Date of experience: September 12, 2024

KB
5 out of 5 stars

Tina Davies my handler was very polite…

Tina Davies my handler was very polite and helpful and reassuring

Date of experience: September 12, 2024

AT
5 out of 5 stars

MinsterLaw resolved my claim

MinsterLaw resolved my claim. At the end of my personal injury claim which took about a year and a half it was finally resolved. By all means the service was completly professional and picture perfect, all expectations met. But most importantly I always got a reply, regardless of how often I enquired, I got an answer to every question, which I value very much. I give my thanks to Hansa Rashid for her great soliciting and I now have peace knowing its all done.

Date of experience: September 12, 2024

VF
1 out of 5 stars

No help or answer problems

Sent lot emails no had any contact need speak to my handler tried for days about a report I need amending and help with recipients had no reply I need to talk to someone for few issues seems impossible spoke once in a year need discussion over issues seems stressful and impossible to get this after 18 months..not answered my emails

Date of experience: September 11, 2024

JS
5 out of 5 stars

Helpful after an car accident never…

Helpful after an car accident never dealt with one before my solicitor was very kind had patient dealt with my case with no issues

Date of experience: September 11, 2024

LS
5 out of 5 stars

Spoke with Tina Davies today

Spoke with Tina Davies today, Very helpful and reassuring.

Date of experience: September 11, 2024

TR
5 out of 5 stars

I highly recommend Pam Dehal from…

I highly recommend Pam Dehal from Minster Law. They were professional, responsive, and dedicated throughout my case. Pam explained everything clearly and made me feel confident and informed. Their genuine care and commitment led to a successful outcome for my case. If you need a knowledgeable and compassionate solicitor, Pam is the one to choose or any member of Minster Law.

Date of experience: September 11, 2024

C
5 out of 5 stars

Tina Davies was friendly and efficient…

Tina Davies was friendly and efficient in dealing with my enquiry.

Date of experience: September 10, 2024

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