First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
4.5
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Made it easy to make a claim
Made it easy to make a claim Especially after a traumatic event
Ended with a positive outcome
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
Many thanks
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.minsterlaw.co.uk
All reviews
1,000 total • Write a review
Showing 71 - 80 of 996 reviews
HH
Kenzie explained everything to me and…
Kenzie explained everything to me and was super helpful with my claim! Amazing customer service 😊
Date of experience: June 20, 2025
PM
Incredible Service
Appreciation and Review for Outstanding Legal Support I’m writing to express my sincere appreciation for the outstanding service I received from Matthew Itson regarding my recent accident and injury claim (ongoing). From the very beginning, he was not only highly professional and knowledgeable, but also incredibly friendly and approachable. His ability to explain complex legal matters in a clear and reassuring way made a difficult situation much more manageable for me. What stood out most was his efficiency. Every step of the process was handled promptly and thoroughly, and I always felt informed and confident that my case was in good hands. I truly feel that my best interests were always the top priority. I couldn’t have asked for a better advocate during this time, and I would wholeheartedly recommend Matthew to anyone in need of a dedicated, effective, and compassionate legal representative. So so pleased I finally came across Matthew and his team.
Date of experience: June 20, 2025
ER
Claim post RTA
I was involved with a RTA and they have helps we with all stages of receiving compensation from gathering medical evidence to understanding the legal system. Very grateful to Rachel Matthews for her help and patience throughout our journey.
Date of experience: June 19, 2025
JM
Excellent, recommendable service, very thankful
Nicola Leary has been so helpful from beginning to the end of our claim and we felt assured all the way through that she was on our side…
Date of experience: June 19, 2025
TL
Lisa Warburton was really positive and…
Lisa Warburton was really positive and polite. She was spot on with helping me and gave me all the information I needed over the phone and was kind enough to also send me the info via email so I have things to refer back to as my memory is like a sieve. Thanks Lisa.
Date of experience: June 19, 2025
SM
Was involved in a crash yesterday where…
Was involved in a crash yesterday where a driver drove into the back of me. Insurance company have been great and referred me to Minster Law. I had the delight of speaking with Shannon H to initiate proceedings. Shannon had a really good telephone manner, took time to understand the events and finer details, professional throughout and explained things clearly. my questions were answered on the spot and next steps explained. Whilst this review is early into the process, I am pleased of the experience so far.
Date of experience: June 19, 2025
A
AJC
US
Lisa Warburton ‘EXCEPTIONAL’
Exceptional experience Lisa was very clear with information…. and double checked everything throughout our conversation. As I’ve never completed this type of claim previously wasn’t sure what was required. Lisa was very thorough, make the experience comfortable and informative. Lisa is a real asset to your company!
Date of experience: June 18, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.