First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
4.5
Great
1,000 reviews
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Review summary
Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Made it easy to make a claim
Made it easy to make a claim Especially after a traumatic event
Ended with a positive outcome
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
Many thanks
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Company details
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Contact info
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Website
www.minsterlaw.co.uk
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
D
The staff was polite,helpful and…
The staff was polite,helpful and explained to me where i didn't understand the questions.
Date of experience: May 18, 2025
S
Shaun
US
The settlement I received for my car…
The settlement I received for my car accident didn't even cover my loss of earnings. Medical was a sham turned up twice to be told there was nothing booked in. same for my partner every time we tried to ring we were cut off.do not use this company if your insurance company puts you on to them.use an alternative. Shaun haller
Date of experience: May 18, 2025
KW
Clear, direct, brilliant
From start to finish, this firm has helped me so much with my personal claim after a motorcycle accident. Aqeel Kazmi is a credit to his craft, kept me informed and was very patient with my never ending questions. I hope I never need this service again but in the event that I do I hope it's as good as they have been with me.
Date of experience: May 16, 2025
IH
Following a road crash in March 2024…
Following a road crash in March 2024 Minster Law handled my claim. At first my claim handler was Jamie but when it became clear I was seriously injured my case was handled by Julie. Julie contacted me, introduced herself and arranged a home visit. I found Julie to be professional, knowledgeable and caring. She kept in contact with me regularly, keeping me updated and introduced me to a rehabilitation organisation. If I could give an award it would be to Julie Loftus she saw my claim through to fruition. Thank you Minster Law and Thank you Julie Loftus.
Date of experience: May 16, 2025
FB
Lisa is currently dealing with a claim…
Lisa is currently dealing with a claim for a non fault car accident I had start of the month. She has been nothing but kind, helpful and so warm. She’s shown me there’s a light at the end of the tunnel. I have my fingers and toes crossed that things will be fine although they’re not looking very bright.
Date of experience: May 16, 2025
YZ
Lisa was really warm and helpful
Lisa was really warm and helpful. Lovely service
Date of experience: May 16, 2025
JM
Good service
He clearly explained things to me whenever I didn't understand. He was patient and happy to explain without rushing me.
Date of experience: May 16, 2025
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