First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
4.5
Great
1,000 reviews
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Review summary
Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Made it easy to make a claim
Made it easy to make a claim Especially after a traumatic event
Ended with a positive outcome
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
Many thanks
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Company details
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Contact info
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Website
www.minsterlaw.co.uk
All reviews
1,000 total • Write a review
Showing 111 - 120 of 996 reviews
Jw
Been trying to contact someone since…
Been trying to contact someone since September 2024 and still not hurd anything or even got a email back I have tried to contact them and look on ink but still nothing. I did manage to get hold of someone today this is why I am putting this due to my bike insurance is out of the policy date unfortunately this is why they are not doing anything about it even know my clame started November 2023 I have been told my policy is out of date and I can not get nothing or help due to me being out of date how can people be able to keep going I am aware of a good few cases going on that are very much important then mine but some help would work. With me still waiting
Date of experience: June 10, 2025
nb
Leah was really calm and helpful over…
Leah was really calm and helpful over the phone and put me at ease in a stressful time, thank you so much Leah for showing compassion and kindness.
Date of experience: June 9, 2025
RS
Highly recommend Minister Law!
David was amazing, he made sure that I had all the knowledge throughout the process of my case and assured me of all of my doubts.
Date of experience: June 9, 2025
LT
Lily was very helpful
Lily was very helpful, thorough and helped the process smoothly.
Date of experience: June 9, 2025
RH
Minster Law achieved a successful outcome…
Minster Law provided the successful legal support services following a motorcycle accident. The other party had admitted their fault, but Minster Law drove the process for a successful claim, while also organising the ongoing medical service’s that I required. The level service and the support provided was excellent.
Date of experience: June 8, 2025
RI
Personal injury claim
Minster law dealt with my accident injury claim. This was new expereince for me having not done this before. They were professional, considerate, listening, compassionate and quick to respond to any queries.
Date of experience: June 7, 2025
AT
Adam T
US
Martin @ Minster
Martin was great throughout and I had my claim settled within 3 months of accident. I received physio quickly and reports were acted on & communicated to me throughout. Martin was always available on the phone to discuss my questions and I don't have a negative thing to say about him or minster law.
Date of experience: June 6, 2025
B
Beth
US
I would highly recommend this company
I would highly recommend this company! They have been brilliant from start to finish with my claim. A special thank you to Mallory as she has put a lot of time and effort into my claim and made sure we got the best possible outcome. Thank you again!
Date of experience: June 6, 2025
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