As advertised
As advertised
Medical Alert receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
We wanted a lifeline for our 92 year old mother who lives alone. I placed an order for a landline system. We live in ru...Read more
After being a member for 15 years, I was recently charged $198, plus a $72 service fee, for a device that my mother neve...Read more
these people particulary a "Mark" who is indian keeps harassing me called over 20 times i had to get a robo blocker n...Read more
As advertised
It didn't take forever for the Paramedics to get here. My daughter was notified by the dispatcher on her cell phone. The dispatcher stayed connected until the Paramedics arrived. Medical Alert does make phone calls to make sure the system works.
The service serves the purpose no problems at all. When I went to cancel it took well over a month to get reimbursed and then they charge you a RESTOCKING FEE! I had the service well over two years .
You were there when we needed you.
On top of alerting my family when my Father was in need, several times in the past 2 years.
Stayed on line until help arrived
I live by myself after the passing of my husband. I had a medical emergency on Jan 5th. The EMT s and the police was there almost as soon as I hung up. My daughter called to see what was happening. Another daughter met the ambulance at the hospital. All based on you calling them and others on my list. Thank you so much. Because of that incidence, I have other family members considering getting medical alert. Thank you
The staff was friendly , professional, and skilled.
I used it once a month or so ago, not in May. Everything worked fine.
I was always able to speak to someone directly and have my questions answered.
Save your money and go elsewhere. First watch didn’t work. Sent it back for a replacement and this didn’t work. Asked for $500 refund told it will be done ……….🦗🦗🦗..still waiting 2 months later and no reply. Maybe ACCC can sort it out!😡
Was very reliable, we use several times, Gave comfort to papaw and us
They came quickly and were able to use the key to enter my house. They helped me with my need.
I am so pleased with the quick response of Medical Alert when my Mom had a stroke just a few weeks ago, I work 15 minutes from home by the time I made it to Town I met the Ambulance coming into town with her.
Came quickly when I fell and called emt right away.the phone caller was hard to hear due to poor phone service but we got the help I needed than you
When pushing the button after an April 7, 2024 call, paramedics arrived promptly from correct geographical location for my home.
On my one and only experience with a fall, they were prompt and helpful although I didn't need hospitalization or any medical attention. Only needed a hand getting up.
Whenever I pushed my button you immediately called my daughter and she was there. It’s reassuring knowing there is always someone there to respond
The response was excellent and worked perfectly. Medical Alert also gave the correct door passcode to the fire dept., but unfortunately the fire dept. was not the first on the scene, it was the paramedics, and they did not have the code so they could not get in. If there was a way for the door passcode to be given to ALL first responders, that would be ideal.
CHEAPLY MADE USELESS BRACELETS MADE TO STAY ON WRISTS FOR 60 SECONDS--IF LUCKY!!!!
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