Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

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Showing 941 - 950 of 996 reviews
mb
5 out of 5 stars

Excellent service

Excellent service from selling to payment . Easy to post very pleased with total service

Date of experience: May 19, 2025

CD
5 out of 5 stars

Good communication and fast payment.

Good communication and fast payment.

Date of experience: May 19, 2025

gd
5 out of 5 stars

Honestly can’t believe how easy Mazuma…

Honestly can’t believe how easy Mazuma made selling my old phone. Got a decent price and very quickly

Date of experience: May 19, 2025

CM
5 out of 5 stars

Excellent service

Excellent service . Got a fair price for my phone. Sent to Mazuma,they didn't try to knock the price down.Got the price quoted. They received the phone and paid full price in my bank same day. Can't fault them.

Date of experience: May 19, 2025

PH
5 out of 5 stars

I did everything you asked for on…

I did everything you asked for on presentation of my phone . The price that was quoted , was exactly what you gave me in my BANK TRANSFER very good service , no problems whatsoever in your service πŸ‘

Date of experience: May 19, 2025

Vp
5 out of 5 stars

Very quick and easy to do very quick…

Very quick and easy to do very quick payment thank you very much

Date of experience: May 19, 2025

H
5 out of 5 stars

Great service

Great service, really quick and efficient.

Date of experience: May 19, 2025

PW
5 out of 5 stars

Great service, payment as promised

Free postage, arrived after a few days and the full price quoted was transferred to my bank within hours of receiving the parcel. Awesome

Date of experience: May 19, 2025

S
5 out of 5 stars

Good experience, highly recommended!

A very straightforward method of posting my old phone away to Mazuma, quick delivery (even with free postage) and I received the money in my bank within 72 hours of sending it. Highly recommended!

Date of experience: May 19, 2025

N
1 out of 5 stars

Avoid- your offer will be changed!

O/n M9139804- Posted 2 iphone 13s last week. Quoted Β£215 but when taking photos before sending i noticed one had a few scratches. I sent the phones via royal mail recorded which cost Β£13.00. The phones were received by Mazuma and both were marked down to Β£180. The second phone is in near perfect condition, i phoned to say this and was told they'd send photos. I waited 3days and 2 calls later for the photos. I am very skeptical of these photos and believe what they are claiming to be 5 or more scratches is in fact dirt. My photos don't match theirs- I have just sent my photos off and am waiting on reply. It will cost me Β£15.00 to have these phones returned. I have used Mazuma before without issue so I didn't believe these negative reviews but seller beware. You will not be offered the full amount! Regarding the reply below from Mazuma: I left this review before there was any 'miscommunication saga' were by i said i would accept Β£185 for one phone if you were able to pay Β£200 for the other and which was still Β£15.00 less than the Β£215 quoted for this phone! I then decided at 4.50pm yesterday- 10minutes after talking to you I would just sell the 2 phones to you as to be completely honest I have no idea in what state these phones would be returned to me but unfortunately you thought this would not be possible as you return '100s of phones per day'! You confirmed this would not be possible be email this morning even though the post wouldn't infact be dispatched until today. FYI- still no tracking recieved for the parcel to be returned today. Order number- M9139804

Date of experience: May 19, 2025

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