Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total β€’ Write a review

Showing 931 - 940 of 996 reviews
JH
1 out of 5 stars

What a scam

What a scam iPhone 14 Pro Max Quoted Β£470 next day payment Still waiting on payment now 3 days. They do not operate the way they promise on the website Only giving me Β£385 There are no scratches I took photos for proof The so called tote for secure transport was a rigid pink tub with no protection at all for the phone I wasn’t allowed to send it in its box or anything Phone is only 2 years old and had a screen protector on so how was it scratched. Best part is I sell a phone every 3-6 months so they won’t be getting anymore. MAZUMA I HAD NO CHOICE BUT ACCEPT THE OFFER YOU HAVE MY PHONE I NAINTAIN ITS A SCAM ANOTHER WORD FOR FRAUD Unbelievable I’m now told payment tomorrow 4 days late they have you over a barrel as they have my phone. At 4.30 they said they’d sent a payment but it won’t be in my account until tomorrow. I’ve taken screenshots of the website which I’m sending to TRADING STANDARDS as they do not do anything that they promise you. It is scandalous. I had a great offer on my phone a private sale but I believed everything this shower told me.

Date of experience: May 20, 2025

Z
3 out of 5 stars

I sent two phones

I sent two phones, both have been received. The cheaper processed in the same day. The second, I have not heard any more information on it.

Date of experience: May 20, 2025

B
5 out of 5 stars

The Best Trade In Site

Quoted a good price, upon receiving my phone they paid out straight away, (same day), with no quibble or haggling. Would 100% use them again, (this is my second time selling a phone through them). 5 stars easily.

Date of experience: May 20, 2025

SB
5 out of 5 stars

Nice and easy as promised same day payment

Nice and easy - no hassles - sent arrived in 2 days, item received 10am assessed and payment made same day, in my account by 17.10.

Date of experience: May 20, 2025

LC
5 out of 5 stars

Seamless process

Seamless process - paid same day phone was received at the price that was agreed. Postage was simple.

Date of experience: May 20, 2025

C
5 out of 5 stars

Brilliant selling experience

So easy and straightforward. Sent parcel off and received notification of delivery. Then received confirmation of payment. Which was the full amount quoted. Received payment within 2hours. Thank you very much. Will be using again in the future

Date of experience: May 20, 2025

SE
5 out of 5 stars

Smooth exchange

Everything went very smoothly from start to finish. I paid the extra to send my phone back as it was worth more than Β£150. But that was my choice. Was informed when parcel arrived, when all checks had been done, when all was ok and payment would be processed, then finally when payment had been made. Three hours later the money was in my bank account. Absolutely brilliant service.

Date of experience: May 19, 2025

RP
5 out of 5 stars

I was extremely happy with the service…

I was extremely happy with the service I received from this particular company and I would definitely recommend anyone who wants to sell their device quickly and speedy by using this particular company. They keep you up-to-date with each process of the order you put putting in with them and they are extremely friendly and reliable.

Date of experience: May 19, 2025

SW
5 out of 5 stars

Price quoted was price paid

Prompt payment and price quoted was the price paid. Would happily recommend to anyone

Date of experience: May 19, 2025

S
5 out of 5 stars

What an easy and fast transaction that…

What an easy and fast transaction that was, sent on Friday special delivery, got there on the Monday a few days later, payment they quoted me was what was paid with no fuss and in my bank account the same day they received it (the Monday). I like the fact they had a telephone number and got through to them within a few rings, they were very helpful and i would definitely sell to them again, oh and i was very happy with the quote they offered and paid, was higher than everywhere else. Highly recommended.

Date of experience: May 19, 2025

Previous1β€’β€’β€’939495β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.