Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
k
5 out of 5 stars

Great, efficient service

I decided to send phone special delivery, Mazuma received next day, carried out inspection and paid by 5pm. I was emailed throughout the process so communication was great. Received exact payment what was offered for the phone.

Date of experience: May 20, 2025

MD
5 out of 5 stars

Very easy process with quick payment.

Very easy process with quick payment.

Date of experience: May 20, 2025

Vj
5 out of 5 stars

Great service and really quick them…

Great service and really quick them giving money to you

Date of experience: May 20, 2025

M
4 out of 5 stars

Far more trustworthy than another…

Far more trustworthy than another company i used a few weeks ago. Mazuma paid the price quoted on their site without any issues. Testing took a day longer than expected but nothing to really complain about.

Date of experience: May 20, 2025

AS
5 out of 5 stars

First time using Mazuma… from start to…

First time using Mazuma… from start to end quick & easy process 👌⭐️

Date of experience: May 20, 2025

FE
5 out of 5 stars

Excellent

Excellent Very helpful

Date of experience: May 20, 2025

DB
5 out of 5 stars

So quick and easy

So quick and easy. Sent on a Friday afternoon and received money in account on the Monday. Very impressed with the service

Date of experience: May 20, 2025

MO
2 out of 5 stars

Claimed screen had damage when it…

Claimed screen had damage when it didn't. I have video and photographic evidence of the item being in excellent condition with no damage. Also of the battery health. They reduced my valuation by 20% claiming it had screen damage. I reluctantly accepted the lower price so as not to waste my time. I would gladly provide photos and videos to anyone showing the device was not damaged when posted. Based on my experience I would not recommend this company and I have had better experiences with other companies but of course it’s up to the individual to decide what they which services to use based on overall reviews . The process was very efficient, which is the only positive. I personally would not use again.

Date of experience: May 20, 2025

L
1 out of 5 stars

Scam company

Quoted a price for an excellent condition Samsung phone £230, the phone had its original protection stickers on and kept in a hard phone case to receive an email to say they've reduced my quote to £60!! Absolute scam of a company do not use! I am now awaiting my phone to get returned to me.

Date of experience: May 20, 2025

CC
5 out of 5 stars

Service and process was excellent

Service and process was excellent

Date of experience: May 20, 2025

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