Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

Company details

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All reviews

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Showing 151 - 160 of 996 reviews
K

KBW

US

5 out of 5 stars

Easy & fast transaction/process

Easy & fast transaction/process. Couldn't be more than happy with the service provided.

Date of experience: July 10, 2025

P

PKK

US

5 out of 5 stars

Excellent service

Excellent service, prompt collection, speedy valuation for the full amount proposed, same afternoon payment. Highly recommend anyone selling a mobile phone to go to Mazuma as my experience has been flawless.

Date of experience: July 10, 2025

DJ
5 out of 5 stars

Easy and simple sale

Easy and simple sale and fast turnaround and simple posting

Date of experience: July 10, 2025

S
5 out of 5 stars

Straight forward from start to finish

Straight forward from start to finish. I was skeptical about receiving the amount they stated due to some negative reviews. However, they paid out the amount they stated from the start. Sent phone Tuesday afternoon & received funds in my account this afternoon. Will definitely use them again in future if need to.

Date of experience: July 10, 2025

JA
5 out of 5 stars

Fantastic servicemoney…

Very good service sent packaging money was paid into my account with in 3 days of receiving phone Brilliant

Date of experience: July 10, 2025

C
5 out of 5 stars

Really quick responses to queries

Really quick responses to queries, super fast in reviewing phones and getting your payment to you.

Date of experience: July 10, 2025

RH
4 out of 5 stars

They did as they said

They did as they said, often there are changes somewhere along the line but here it was done as said, money paid no problems

Date of experience: July 10, 2025

Kh
5 out of 5 stars

Excellent

Excellent. Speedy service and paid as per website quote amount. Would recommend.

Date of experience: July 10, 2025

H
5 out of 5 stars

Smashed Phone

The only company I found offering Β£40 for a broken phone! My iphone 11 had fallen at force onto a metal object which penetrated the back, smashed the screen and lifted it at the edge causing the liquid to leak from it and leaving only part of the screen visible. It seemed to still be fully functioning but I couldn't test it thoroughly, so was expecting to be offered less money or even nothing at all. So glad to get some money back for it towards a new one, and would definitely use Mazuma Mobile again. Happy customer! :-)

Date of experience: July 10, 2025

H
1 out of 5 stars

Very poor experience overall

Very poor experience overall. Sent the phone as the price they offered initially was pretty good in comparison to other websites. Once they received the phone and checked it over they then sent frankly an absolutely ridiculous second offer. I have checked over the phone several times and just dont see any of the issues they have stated. Sold it to another website and they have not come up with any of the issues that mazuma did. I asked the phone to be returned the phone was returned without the box and charger I originally sent. Really poor experience and would aviod at all costs

Date of experience: July 10, 2025

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