Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

1,000 total • Write a review

Showing 161 - 170 of 996 reviews
JF
5 out of 5 stars

Great speedy service

Great speedy service Posted on tuesday money in bank nect day… Def use again…😊

Date of experience: July 9, 2025

J
5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The process is very straightforward and instructions clear to follow. And we were given a fair price. Would definitely recommend.

Date of experience: July 9, 2025

C
5 out of 5 stars

Amazing🔥🤩🔥

Amazing🔥🤩🔥

Date of experience: July 9, 2025

SW
5 out of 5 stars

Fantastic!

The defined process was exactly as it was. The communication was very clear and quick and payment made on the same day as receiving the phone. So much better than other companies!

Date of experience: July 9, 2025

EA
5 out of 5 stars

Brilliant service

Brilliant service

Date of experience: July 9, 2025

CB
5 out of 5 stars

Fair price

Fair price, excellent service speedy payment, thank you so much

Date of experience: July 9, 2025

M
5 out of 5 stars

Easy to deal with

Easy to deal with, efficient process throughout and speedy payment

Date of experience: July 9, 2025

C
1 out of 5 stars

Mazuma Mobile – Dishonest, Manipulative, and Not to Be Trusted

Mazuma Mobile are complete scam artists. I sent them my iPhone 15 Pro in brand new, flawless condition, based on their offer of £520. As soon as they received it, they suddenly reduced the offer to £440, claiming there were scratches — even though I have video evidence showing the phone was in perfect condition before posting. This is clearly a bait-and-switch tactic they use once they’ve got your phone in their hands. What makes it worse is their response when I declined the lowball offer. Instead of returning the phone quickly, they told me it would take 3–5 working days just to dispatch it back to me. That’s ridiculous — especially for a company that advertises “same day payment” across their website. Funny how things move slowly when it’s not in their favour. It’s obvious they rely on pressure tactics and delay strategies to make you accept less than your phone is worth. Once they have your device, they make it deliberately inconvenient to reject their revised offer. Avoid Mazuma at all costs. They are misleading, manipulative, and not worth the stress. There are much better and more honest phone recyclers out there.

Date of experience: July 9, 2025

Dm
5 out of 5 stars

Great service

Great service

Date of experience: July 9, 2025

S
5 out of 5 stars

Fast and reliable

Fast and reliable Gave exactly what they said they would Will most definitely use their service again

Date of experience: July 9, 2025

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