Review summary

Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Perfect signal on the back of beyond!

Perfect signal in a location notorious for a poor connection. Thank you! Xx

I
30Gb gone in 2 hours?????

I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?

N
Good service I'm happy 😊

Good service I'm happy 😊

c
Ordered but never received package

Ordered but never received package

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
SC
1 out of 5 stars

bad customer service

Again same issue with charging me 10 pound for someone else number. i am really unhappy and pissed. every month my 10 pounds goes for some else lyca recharge. Last time i was told that they will stop that auto renewal for that and will initiate the refund. My like number ends 8161 and the recharge is going for i think 6181. please have a look and give my refund back and please stop the auto renewal for that number which i was told they will and it didn’t happen.

Date of experience: April 17, 2025

M
5 out of 5 stars

Just start to use happy

Just start to use happy

Date of experience: April 17, 2025

M
5 out of 5 stars

Quick and easy

Quick and easy! Thank you very much!

Date of experience: April 16, 2025

SH
5 out of 5 stars

Excellent global coverage

I’ve been using Lycamobile for years, and the coverage across multiple countries is fantastic. Their services are reliable, and I always feel connected no matter where I am.

Date of experience: April 16, 2025

Rm
5 out of 5 stars

Finally got the chance to try my…

Finally got the chance to try my lycamobile sim in my caravan router,well chuffed with the speed better than I expected.streamed hd films and runs alexa all at a reasonable price

Date of experience: April 16, 2025

c
1 out of 5 stars

The Signal is very weak

The Signal is very weak. The worst sim I have but lebara is best

Date of experience: April 16, 2025

S
5 out of 5 stars

My Experience with Kate was great she…

My Experience with Kate was great she was very helpful

Date of experience: April 16, 2025

DH
5 out of 5 stars

Fast delivery on sim card

Fast delivery on sim card Website not the best falling down on purchase 🙃

Date of experience: April 16, 2025

MI
5 out of 5 stars

Very good and precise reception.

Very good and precise reception.

Date of experience: April 16, 2025

SH
1 out of 5 stars

Completely useless

Completely useless. Bought an unlimited esim before I travelled to the UK. Installed it using their QR code and got a live sim with no plan or data. Took an entire day to get through to their contact centre to be talked over and down to by their service agent who told me "That eSim will never work" with no apology or explanation why. He cancelled the sim and told me "Just go buy another one". I will pal, but not from Lyca and never again. Totally incompetent. Do yourself a favour and use another provider.

Date of experience: April 16, 2025

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