Review summary

Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Perfect signal on the back of beyond!

Perfect signal in a location notorious for a poor connection. Thank you! Xx

I
30Gb gone in 2 hours?????

I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?

N
Good service I'm happy 😊

Good service I'm happy 😊

c
Ordered but never received package

Ordered but never received package

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
A
5 out of 5 stars

Highly recommend

Unbelievably good price. Signal is fantastic, even with 4 devices using the hotspot. very impressed!

Date of experience: April 17, 2025

AC
5 out of 5 stars

Very straight forward

Very straight forward, Sim activated immediately and coverage is excellent

Date of experience: April 17, 2025

PK
5 out of 5 stars

Very good service

Very good service

Date of experience: April 17, 2025

SS
5 out of 5 stars

Nice

Nice Very helpful

Date of experience: April 17, 2025

JJ
1 out of 5 stars

Decived with unlimited data bundle. Lyca mobile does not care about it's customer experience

Bought a 30 days sim card with unlimted data, followed instructions to the letter on how to activate it and did not get the unlimited data. When I contacted support I was told that I should have switched off data before adding the voucher codes and even tough they are not written on the instructions I should have known that I had to switch off data. Very rude customer support agent lady and refused to answer my question on how does she expect anyone to know that they need to switch off mobile data before topping up if it's not written on the instructions.

Date of experience: April 17, 2025

AS
1 out of 5 stars

Had an email from Lycamobile stating…

Had an email from Lycamobile stating sims are delivered - however nothing has been delivered to my address.

Date of experience: April 17, 2025

JP
5 out of 5 stars

Very fast delivery.

Very fast delivery.

Date of experience: April 17, 2025

NS
5 out of 5 stars

Fast delivary

Very fast delivery

Date of experience: April 17, 2025

c
1 out of 5 stars

I haven’t got the SIM card due to the…

I haven’t got the SIM card due to the Royal Mail was send to wrong address and waiting refund now

Date of experience: April 17, 2025

YZ
1 out of 5 stars

Stay away from this scamming company

Stay away from this scamming company! I bought a number and just used it for a short period of time. Turned out they kept charging me, according to some shady term hidden somewhere hidden in the "service agreement" that automatically renews every month by default. Response to the company's reply:. So auto-renewal without letting the user know is for "improving user experience"? Many other users on the internet don't seem to appreciate this "customer experience improvement"

Date of experience: April 17, 2025

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