Review summary

Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

M

Mic

5 out of 5 stars
Perfect signal on the back of beyond!

Perfect signal in a location notorious for a poor connection. Thank you! Xx

I

IK

1 out of 5 stars
30Gb gone in 2 hours?????

I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?

N

Nigel

5 out of 5 stars
Good service I'm happy 😊

Good service I'm happy 😊

c

customer

1 out of 5 stars
Ordered but never received package

Ordered but never received package

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
S
1 out of 5 stars

Highly unreliable - especially customer service

I have had a terrible experience using Lyca Mobile sim. I specially switched from Lebara to Lyca just to swap it to an eSim and when I go to the Lyca sim swap option it says you have an active port out request. I tried contacting support team but they never reply.. Never go for Lyca guys!

Date of experience: April 21, 2025

JC
5 out of 5 stars

Ordered my sim card on Thursday

Ordered my sim card on Thursday, online and my sim card arrived on Saturday morning. Excellent service. Thank you Miss JC Clark Customer of Lyca for over 10 years

Date of experience: April 20, 2025

A
5 out of 5 stars

Everything was great

Everything was great

Date of experience: April 20, 2025

c
5 out of 5 stars

bad experience unable to recharge or…

bad experience unable to recharge or use phone number please call me

Date of experience: April 20, 2025

AA
5 out of 5 stars

Excellent service given by Lyca…

Excellent service given by Lyca customer service specially lady iEn thanks for everything 💕

Date of experience: April 19, 2025

c
1 out of 5 stars

My card is not delivered

My card is not delivered

Date of experience: April 19, 2025

AE
1 out of 5 stars

I have not received the sim card

I have not received the sim card. please send me another one or refund.

Date of experience: April 19, 2025

R
5 out of 5 stars

Edz was a great help and I am now…

Edz was a great help and I am now hopefully back on track thanks to your knowledgeable and helpful employee

Date of experience: April 19, 2025

JC
1 out of 5 stars

You have just cancelled my plan WTF!

You have just cancelled my plan WTF!

Date of experience: April 19, 2025

A

Ali

US

1 out of 5 stars

Tragic experience trying to get my pay…

Tragic experience trying to get my pay monthly plan cancelled since 18th February. They just don't reply to emails and the app doesn't work properly. The FAQs are all wrong and provide instructions to cancellation buttons that don't exist. It's cheap for a reason and I say avoid at all costs.

Date of experience: April 19, 2025

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