Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
2.7
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
Good service I'm happy 😊
Good service I'm happy 😊
Ordered but never received package
Ordered but never received package
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lycamobile.co.uk
All reviews
1,000 total • Write a review
Showing 861 - 870 of 996 reviews
MS
I didn't receive my sim
I didn't receive my sim. And I was trying to get a bundle for my old sim. I have already. They deduct money and I just received an email you have received your sim. Strange. Pathetic. Give my credit back. And if you can't maintain your website so customer should be replaced lyca with any other network. I tried multiple times for bundle purchasing monthly sim but every time on payment it's stuck. Very embarrassed one.
Date of experience: April 24, 2025
OR
The communication and the issue being…
The communication and the issue being resolved was smooth and easy, jus that it only that a long while before my call was connected to the help desk. Thank you Mika for making it smooth and easy
Date of experience: April 24, 2025
NP
Applied for 1, Error in site, got charged thrice and got 3 Sims
Applied for 1 sim. Ar...The website gave an error. Had to try thrice...and ended up getting charged thrice and receiving 3 Sims
Date of experience: April 24, 2025
KB
I bought a promotional sim with 5G data…
I bought a promotional sim with 5G data and they still expect me to buy top up with £10
Date of experience: April 24, 2025
L
Lee
US
Diabolical
Diabolical. Tried to buy 3 sims. Transaction kept failing so it said try again. 4th time successful. Now received 12 sims and been charged 4 times. Spent 5 hrs yesterday trying to sort it out, absolute joke. Can't speak to anyone. Live chat just waited over 2 hrs for a colleague and then timed out due to inaction! Got to try again today. Do not use...you are on your own if you have any problems.
Date of experience: April 24, 2025
S
Stevan
US
Garbage, no support, roaming doesn't work.
Their EU roaming data simply doesn't work. Got nearly 40GB left and it just won't work. Customer service is non existent. Have written them an email days ago, no reply. Can't reach anyone over the phone. Basically burnt all my credits after 20 minutes in the "waiting line". I'm switching operator as soon as I land back in the UK.
Date of experience: April 24, 2025
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