Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
2.7
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
Good service I'm happy 😊
Good service I'm happy 😊
Ordered but never received package
Ordered but never received package
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lycamobile.co.uk
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
BS
Poor customer service
Mobile service once set up is fine, but customer support is poor. Long wait times for a live agent on chat (gave up trying after 30 minutes) and telephone support rushed and dismissive. Takes several attempts just to transfer number to new phone (not even change provider)
Date of experience: July 16, 2025
jk
I received an excellent service from…
I received an excellent service from Russel (customer advicer), very patient and helpful to sort out a network issue, which I faced with Lyca sim.
Date of experience: July 15, 2025
OA
This Lycamobile has scamm me 25£ from…
This Lycamobile has scamm me 25£ from me. I have been trying to fix it for 2 days. They are keeping me waiting. I will meet with them in a lawsuit or the owner can call me or I applied for an unlimited bundle. The repair gave me 35GB. They are keeping me waiting for 2 days.
Date of experience: July 15, 2025
CO
Do not use this company
Do not use this company. My e-SIM stopped working on 1 June and despite a number of emails they have not resolved the problem. Having become frustrated I rang to cancel the auto renewal and they hung up on me! I’ve emailed again and asked them this time to cancel the auto renewal and still no response. At this point I’m probably going to cancel the direct debit and hope that resolves the problem because they seem incapable of sorting it out.
Date of experience: July 15, 2025
MT
Lyca customer service is horrible
Lyca customer service is horrible. Giving them 1 star because I can't give 0 star. The staff are rude, cannot think out the box and generally a pain. I would not recommend Lyca to my enemy. Makes sense why they have so many poor reviews and rank 93/95. Although I think I finally got to the solution of my issue (time would tell), I don't want to ever have any reason to deal with them again.
Date of experience: July 15, 2025
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