Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
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2.7
Average
1,000 reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
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Good service I'm happy 😊
Good service I'm happy 😊
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Ordered but never received package
Ordered but never received package
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lycamobile.co.uk
All reviews
1,000 total • Write a review
Showing 241 - 250 of 996 reviews
c
Sim card
I purchased a physical SIM card as I needed data for in 3 days I then followed every step they told me to do and 8 would receive data instantly but instead of adding data to my sim they decided to send out a new sim which wouldn’t come until the day I left so I then requested a refund and they didn’t approve of it so now I have a SIM card that I no longer need with my money lost
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J
Great price draws you in to no service
ordered and eSim with data and minutes bundle. whilst the number was enabled the minutes and data were not. Was told they would be applied within 24 hours but never happened. Numerous calls to call centre typically greeted with a 'couldn't care' attitude. Online chat simply didn't work either disconnecting or agent just saying 'can you not see my message'. Did eventually receive refund
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AW
Avoid this company they send you bills…
Avoid this company they send you bills when you have cancelled your contract and ignore all complaints Please Avoid
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E
Shambles of a company
As a deaf person I use non-voice options to communicate. The 'bot, like all 'bots, is entirely useless and email takes weeks to be responded to. This means Lyca is in breach of The Disability Act as they should not expose disabled people to inferior service, which they clearly are. All 3 Direct Debits to pay monthly bills are set up and my kids and I are continually hounded because Lyca are still trying to take from a defunct card. What a shambles!
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GC
I contact Lyca support related to my…
I contact Lyca support related to my service. Bea helped me quite smoothly. Very happy with service.
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MT
Very polite professional and efficient
Very polite professional and efficient
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