Review summary

Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Perfect signal on the back of beyond!

Perfect signal in a location notorious for a poor connection. Thank you! Xx

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I
30Gb gone in 2 hours?????

I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?

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N
Good service I'm happy 😊

Good service I'm happy 😊

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c
Ordered but never received package

Ordered but never received package

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Company details

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1,000 total • Write a review

Showing 221 - 230 of 996 reviews
C

Kavitha was very helpful when I called…

Kavitha was very helpful when I called to port my number over from GiffGaff.

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c

I buy a plan to make call in Pakistan…

I buy a plan to make call in Pakistan and lyca company deduct £12 pound on Sunday but didn't give me plan so I am really upset

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M

Luca charged from my card without my…

Luca charged from my card without my concern once £10, then £10, then £5 in two days . It is difficult to cancel , cancel saved card or get refund,

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WJ

Appalling customer support

It works ok! Until it doesn’t! then forget it, you ain’t getting through to customer services and when you do they transfer you to the “department you need” they never answer, so save yourself a headache and a few hours of phone rage either go elsewhere or if you’ve already got it give up and go elsewhere, even leaving is a massive headache! Never again

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DH

Lot of miss information.

There was some difficulty in establishing what my balance was. Every time I tried to use the phone, you kept repeating yourself there was insufficient fiund. Also you indicated that your are unable to collect around £14 from my credit card. I am worried about these annomolies. Please check and respond.Thank you. Dr Hari Ratnajothi

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c

Fast good reliable

Fast good reliable

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AS

Hopeless company

There would be hardly any company with such a pathetic customer service. They ruthlessly keep you on hold for hours and eventually no one picks up your call. I have literally held the phone for two hours, twice. There is no way you would be able to cancel your contract once you take this contract. Beware. Do not buy this. Worst company ever. useless people. The first person who answered the call did not even know how to speak English. Then he would transfer the call to nowhere. Literally nowhere. You listen to the crap music for 2 hours leaving all your work aside. Hopeless company. Wowwww... just got the email bounced back that I tried to make a complaint. The email ID given for complaints is fake as well. Rubbish.

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R

Easy sim purchase and activation

Easy sim purchase and activation

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