LifeStation

The lady who answered my call was very informative and helpful.

Was able to get service for my mother in law from another state.

I called customer service on Oct. 3 2024 and spoke with Tamika. She was wonderful. She answered all my questions and was very patient with me. Tamika also walked me through a testing on the watch to make sure it works properly. Tamika gave me information on the lock box that I hadn't thought about and I really appreciated her for that information. If I ever have to call back I hope I get Tamika!

INITIAL CALL to order was great, but had to call THREE times after that to complete the order (frustrating). Placed order on hold a week while deciding on device insurance. I called back later that day to add insurance and complete order, but mainly for lack of knowledge on their part telling me couldn't add insurance until delivery when originally told I could at order completion (which during 3rd follow-up WAS done - though with a struggle). AND confirming original pricing with last person felt like negotiating for a new car, so unsure if pricing always the same or not. Because referred here by Aetna, I'm optimistic their monitoring service will be great though.

Very nice and helpful Answered all my questions Thank you so much

Very kind and helpful representative who answered all my concerns and questions.

Forgot her name but she was not pushy. Clear, presented the facts , pleasant and kind and patient. Great

Easy,,informative,but when I tried to call back later,put on hold 3 times,

I could understand their voice and language. Frankly was good and explained everything.

It was easy. I had researched other companies and knew what I wanted.

The representative answered my questions and helped me determine they type of system I felt would best meet my needs.

The communication with the salesperson. Took time and explained everything and made sure I understood.

Frankie wasn't pushy, had all the info at ready.

Knowledgeable and respectful and not “ high pressured” patient and answered all my questions

The person I spoke with was very nice and very knowledgeable

Primer was a great help

Easy process, Abdoul was friendly and made this simple. Will give my 84 year old dad and myself a peace of mind to have this!

The representative was very helpful with finding a plan that would work for me. He also was able to get me a good price.

Your representative was very friendly, Helpful, and professional in my conversation with her.

Pleasant and very professional and informed salesperson.