LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
about 1 year ago
5 out of 5 stars

The man I talked to was able to answer…very polite and I could understand him

The man I talked to was able to answer all my questions. Also was very informed about the Life Station device.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

It was a great experience

It was a great experience. I learned a lot about how each system works. I was able to choose the correct system for my father. Being a Kaiser member, I felt I was being treated special. It was a good day.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

The rep who helped me was very very…

The rep who helped me was very very helpful and knowledgeable 🙏

Helpful?
JohnBillings
JohnBillings
1 reviews
about 1 year ago
1 out of 5 stars

You guys took my money

You guys took my money. I never got any product. I placed out my product by September 9th I was told 5 to 7 days. I should be able to have it. I'll be receiving it when I'm on vacation. Which I kind of wanted forthopedician I refuse to pay my bill until I get back from my vacation and start up service then it's not my problem that you guys choose the cheapest way of setting your monitors out and in doing so, resulting in bad customer service, I can't rate something. That I don't know anything about. You have failed to come up with the product. If I do not receive this product by thursday the The 12th of September.I will be proceeding to put a requiring on better business bureau on your behalf

Helpful?
about 1 year ago
5 out of 5 stars

Tom was knowledgeable

Tom was knowledgeable, professional and courteous in our dealings. It was greatly appreciated.

Helpful?
S boan
S boan
1 reviews
about 1 year ago
5 out of 5 stars

No pressure

No pressure

Helpful?
about 1 year ago
5 out of 5 stars

Easy to talk to and east to understand

The lady I talked to was very knowledgeable and very pleasant to talk to.

Helpful?
Linda Terry
Linda Terry
1 reviews
about 1 year ago
5 out of 5 stars

Frankie was the customer service rep…

Frankie was the customer service rep that helped me, and he was great! He answered all of the questions that I had and more! Thank you!

Helpful?
Sonia Morales
Sonia Morales
1 reviews
about 1 year ago
5 out of 5 stars

It was easy the representative explains…

It was easy the representative explains everything with ease and confidence about the product I thank you very much

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Good service

Great product to have

Helpful?
about 1 year ago
5 out of 5 stars

Kindness goes a long way

The person I talked to was very kind with great knowledge. About the life station. She answered all my questions with ease!!! Thank you

Helpful?
about 1 year ago
5 out of 5 stars

Excellent

Polite and answered all questions

Helpful?
T  Me
T Me
1 reviews
about 1 year ago
5 out of 5 stars

Knowledge of sales person

Knowledge of sales person. Reasonable price. Use terms are favorable.

Helpful?
Melinda
Melinda
1 reviews
about 1 year ago
5 out of 5 stars

Knowledgeable Representative

My questions were answered. Not too much sales script, but of course, a salesperson is supposed to utilize their training. Many upsales options.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Ben was extremely helpful and…

Ben was extremely helpful and knowledgeable. He also seemed a very caring person.

Helpful?
MELANIE HILL
MELANIE HILL
1 reviews
about 1 year ago
5 out of 5 stars

Customer support representative was great! was…

Customer support representative was great!

Helpful?
Mamie Branch
Mamie Branch
1 reviews
about 1 year ago
5 out of 5 stars

People do not forget how you made them feel.

The sales person was pleasant, professional and patient.

Helpful?
AF
AF
1 reviews
about 1 year ago
5 out of 5 stars

Sherry was excellent

Sherry (hope this is the correct spelling) was very helpful, thorough and patient.

Helpful?
Jen Moore
Jen Moore
1 reviews
about 1 year ago
5 out of 5 stars

Justin helped explain the alert watch…

Justin helped explain the alert station watch which is what I wanted for my 86 yr. old dad who has started to have a few falls that injured him. I now can have a piece of mind that "help" will be contacted if he has another fall and won't be laying on the floor for hours.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Very kind & helpful staff member…

Very kind & helpful staff member Frankie & his manager. Accommodated a pressing situation.

Helpful?

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