LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
7 months ago
5 out of 5 stars

Great customer service …

I called on two separate occasions and both calls had top notch customer service. Very knowledgeable about the product, patient with questions and explained things in a very clear and easy to understand manner.

Helpful?
Kelly
Kelly
1 reviews
7 months ago
5 out of 5 stars

Thomas was very helpful and clear in…

Thomas was very helpful and clear in providing the information! Pleasant and friendly as well!

Helpful?
8 months ago
5 out of 5 stars

I was able to purchase the device…

I was able to purchase the device easily.

Helpful?
customer
customer
1 reviews
8 months ago
3 out of 5 stars

When calling I was transferred to 3…

When calling I was transferred to 3 different debts before getting the right one to take care of my request

Helpful?
Patricia Ropp
Patricia Ropp
1 reviews
8 months ago
5 out of 5 stars

I spoke with Maria who explained the…

I spoke with Maria who explained the system very well and was very personable and friendly. I felt very confident with my purchase after speaking with her.

Helpful?
Tony
Tony
1 reviews
8 months ago
5 out of 5 stars

Sherry was very knowledgeable and…

Sherry was very knowledgeable and answered all my questions. Tony

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Quick and easy

Quick and easy. Christina was great to work with

Helpful?
Sade pafford
Sade pafford
1 reviews
8 months ago
5 out of 5 stars

The lady that took my call was…

The lady that took my call was wonderful and very patient she was also helpful

Helpful?
mary wardell
mary wardell
1 reviews
8 months ago
5 out of 5 stars

It was great

It was great

Helpful?
JoAnne
JoAnne
1 reviews
8 months ago
5 out of 5 stars

Sherri was the agent I dealt with

Sherri was the agent I dealt with She was absolutely wonderful explained. Everything answered all of my questions.

Helpful?
Don
Don
1 reviews
8 months ago
5 out of 5 stars

The low price

The low price

Helpful?
8 months ago
5 out of 5 stars

Life alert

My questions were answered in a polite way. Explained how it works, how long it would take to have it delivered and the price which I could afford. Thomas was easy to understand.

Helpful?
8 months ago
5 out of 5 stars

I was offered different options.

I was offered different options.

Helpful?
HJS
HJS
1 reviews
8 months ago
5 out of 5 stars

Frankie is very knowledgeable…

Frankie is very knowledgeable about the products offered and the ordering process. He was exceedingly personable, professional, and patient. He asked all the pertinent questions to make sure I was selecting the product and service plan that best met my needs. I am anxious to receive my watch and to reassure family and friends that I can quickly receive help.

Helpful?
Donna
Donna
1 reviews
8 months ago
5 out of 5 stars

Security in your own home

Frankie answered my questions with knowledge and insight. He was easy to understand and well articulated. The shipping time is excellent.

Helpful?
8 months ago
5 out of 5 stars

My daughter’s conversation with Justin…

My daughter’s conversation with Justin was excellent. He was very helpful in helping her to make the right decision for me her Dad. Garold Young

Helpful?
V Anderson
V Anderson
1 reviews
8 months ago
4 out of 5 stars

Sales rep Thomas

The rep was helpful and answered my questions. I have difficulty hearing but did not seemed to be bothered about that.

Helpful?
Dianne. W.
Dianne. W.
1 reviews
8 months ago
5 out of 5 stars

The representative was very friendly and honestly made me feel like I was someone she cared about. It was a very nice one on one with a live person.

The Representative was extremely knowledgeable and very helpful. Answered all my questions. We were disconnected and the representative called me back immedialtely.

Helpful?
8 months ago
5 out of 5 stars

Great Sales Rep Experience

Sales rep was understanding, helpful and professional with a sense of humor to lighten the anxiety of the situation.

Helpful?
customer
customer
1 reviews
8 months ago
1 out of 5 stars

I ordered lifestation but decided to leave

I ordered lifestation because they did such a great job in the past with my mama. But they seem to have changed and now they have someone answering the phone whose English is not so good. He is difficult to understand and I spend more time saying what? If I can't understand him how can I expect him to unstanded me and what I need? Sorry I am moving on to a company who thinks more of their clients than to make them struggle to get anywhere.

Helpful?

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