Really helpful service
Really helpful service
4.7
Excellent
1,000 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
mobile plan
I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.
Fab service from Akshay
Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊
I'm in France buyed 3GB spend money…
I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service
Company details
Information provided by various external sources
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Contact info
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Website
www.lebara.co.uk
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
sw
Lebara customer service advisor was…
Lebara customer service advisor was appalling. I was trying to switch across as a new customer and rang them to ask for advice. The lady spoke very broken English and the line was terrible so I had to ask her to repeat the information, where she became very aggressive and condescending with her tone. Safe to say, I will not be transferring my service across to them.
Date of experience: June 30, 2025
j
Excellent customer care.…
Rajat Yadav at customer services could not have been more helpful. He sorted my problem with patience and professionalism as well as respect. I often find dealing with large companies an unpleasant experience but speaking with Lebara today has been a pleasure. Thank you.
Date of experience: June 30, 2025
AO
Great Customer service
Great Customer service. SHUBHAM SURYAWANSHI was very helpful, was able to resolve within minutes.
Date of experience: June 30, 2025
JM
Thanx ‘Ashwanth’ 4 Helping Me Renew My…
Thanx ‘Ashwanth’ 4 Helping Me Renew My Bundle Today 😊🌈x
Date of experience: June 30, 2025
MJ
Excellent support team
Ayrshire, helped resolve my phone issue. Excellent communication Very pleased with her support
Date of experience: June 30, 2025
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