Review summary

Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

KS
mobile plan

I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.

T
Fab service from Akshay

Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊

M
I'm in France buyed 3GB spend money…

I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
SC
5 out of 5 stars

My add on expired as the primary plan…

My add on expired as the primary plan expired the same day. Aarti Jain from lebara activated the add-on as a gesture of goodwill

Date of experience: June 30, 2025

Sk
5 out of 5 stars

Alina is good and helpful

Alina is good and helpful, i solving the problem immediately.

Date of experience: June 30, 2025

j
5 out of 5 stars

Assistant SHUBHAM SURYAWANSHI is really…

Assistant SHUBHAM SURYAWANSHI is really helpful and patient.

Date of experience: June 30, 2025

YK
5 out of 5 stars

Amazing man very helpful company can…

Amazing man very helpful company can grow very well because company have like this man very happy happy

Date of experience: June 30, 2025

IA
5 out of 5 stars

The customer service team are doing a…

The customer service team are doing a great job. The service is very very effective.

Date of experience: June 30, 2025

IA
5 out of 5 stars

Nagmukesh did a great job!

Nagmukesh did a great job as I had a problem with my data and Nagmukesh fixed it, and explained to me why that happened and fixed my choices to make sure that will not happen again, in addition Nagmukesh explained the process to me. Thank you Nagmukesh

Date of experience: June 30, 2025

C
5 out of 5 stars

Nagmukesh was great

Nagmukesh was great, really helpful and solved the issue

Date of experience: June 30, 2025

JT
5 out of 5 stars

great service from Nagmukesh

great service from Nagmukesh, quick and easy to deal with and swapped my plan over in minutes thanks

Date of experience: June 30, 2025

NT
5 out of 5 stars

Samarth was an absolute delight to talk…

Samarth was an absolute delight to talk with, very clear with option and helped me throughout understanding the plan.

Date of experience: June 30, 2025

L

LA

US

5 out of 5 stars

Great prices and fast and efficient…

Great prices and fast and efficient service from Akshay when I wanted to change plan.

Date of experience: June 30, 2025

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