Really helpful service
Really helpful service
4.7
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
mobile plan
I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.
Fab service from Akshay
Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊
I'm in France buyed 3GB spend money…
I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.lebara.co.uk
All reviews
1,000 total • Write a review
Showing 951 - 960 of 996 reviews
D
David
US
Helpful support
I ordered a Lebara SIM to use in a mobile broadband router but couldn't make it work. I contacted helpline and it soon became clear that the service I required wasn't supported by the Lebara SIM and the agent (Chinmaya) promptly arranged a refund.
Date of experience: June 30, 2025
AC
GAURI DEVKULE
GAURI DEVKULE, she was so fast, speaks well, and solved my problems in a few seconds
Date of experience: June 30, 2025
c
customer
US
The customer care service provided by…SHUBHAM SURYAWANSHI
The customer care service provided by Mr.SHUBHAM SURYAWANSHI during my call connection via chat and call was really very helpful in getting my plan active and the guidance provided by him was excellent for using the services in Lebara in future .
Date of experience: June 30, 2025
JG
Spoke to customer services on the chat…
Spoke to customer services on the chat line. Didn’t have to wait and my query was answered promptly. It’s how customer services ought to work.
Date of experience: June 30, 2025
DT
They knew well the information they…
They knew well the information they were giving...... Very helpfull
Date of experience: June 30, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.