Leaf Home Water Solutions

Several options. Quick install! Professional sales and service.

The rep Ray Heuen was very informative, knowledgeable and professional with presenting Leaf Home Water Solutions products. The service tech Dan Davis worked very efficiently and effectively to get my STO and RO system running within a few hours. Dan then did a wonderful job and was very detailed in explaining how to operate both systems. They were both very friendly and did a wonderful job!

The first cyst rep

We had a sale woman come to the house. As time went on and we talked to installers, we realized she wasnt well trained. We purchased, the first installer came, he couldnt find our main supply line, so he was going to dig a trench thru our yard. Then all of a sudden, he was gone, i had to call for a week before the new installer showed up, his name was jason. Jason was great, but the company didnt have the Reverse osmosis equipment, it was on order. Thats when i met Christain over the phone, he was going to keep me updated on when the equipment came in, and they would be right out to install it. After 3 weeks of calling Christain, with no return phone calls. Our sales woman called and said they would be out thursday to install it. It took about a month and a half from beginning to end. Very dissappointed in the communication from this company.

We knew we wanted to change out water softeners and saw your add on FB.All went on schedule which left us smiling.

Joshua showed up at exact time they had scheduled it he was very professional and installed the unit within a few hrs all the set-up pipes and hardware was done correct and no problems ,very satisfied with the work he did.

Leaf Home Water Solutions gives amazing and exceptional service. Their team members are awesome. Thank you!

The process was fast and easy. Installation was fast and looks wonderful. The water quality amazing.

Great customer service. Very professional and knowledgeable. Definitely recommend Leaf water system

Sales person and the installer.

The install was very well done

They didn’t have the part after they sold it to me. They said it might come in the next day but nobody called to let me know what was going on. They didn’t bring enough salt for the tank. Fast talking sale people when they tell you something and get your money they don’t care anymore. Very disappointed with the company. I would not recommend them to anyone.

Spencer came to install our new water softener and filtration system. He was tremendous to work with explained everything and went through step by step with my wife and myself on the intricacies of our new system what it does the capabilities and how to maintain it. He was extremely fast and installation and our home is not that easy to work in but he was very professional. Can't explain how happy and satisfied I am with the installation and the product leaf home water solutions really very great company to work with.

Luke is a great asset for your sales group. Personable, knowledgeable, respectful of customer needs, and helpful beyond his “job description”. Installer was committed to doing the job to customer expectations.

Installation was quick, with no leak, and working well.

I have tried and tried to register my water softener and your website doesn’t work

Great service

Water quality is night and day after installation!! Professional service!

I’d like to have the water tested again to make sure it’s working The water in the toilets are still discolored the water is leaking from the special sink faucet they installed I’ll wait 2 weeks until I call Our sales person was lovely but he came with a trainee who was not engaged Used our bathroom played with her hair at our kitchen table and suddenly left without a goodbye She didn’t remove her shoes when asked to do so

I had a terrible experience with Leaf Home Water Solutions. The company is unethical and their team is disingenuous at best. I would avoid this company at all costs. Here is what happened. I had a sales person (“B”) swing by conduct the water test and provide me with a quote for a while home conditioner system and for a tankless RO system. He then says if I buy it right there the price would be $3500 and $1500 respectively OR if I call later it would be $9600 and $5000 respectively. I wasn’t ready to purchase the system the same day so called the sales person back a 4 days later and was told they would honor the same price. The Sales person shows up with a contract. I decided against doing the RO system because I did not want to drill a hole into the quartzite kitchen countertop. Unfortunately I couldn’t find the written quote and didn’t remember the price of the Conditioner system. The sales person said it was $4100 and I signed the contract. The system was installed the next day. The day of installation, I found the quote and told the installer that the price in the contract ought to be updated. Unfortunately the installer is just a contract plumber and said he could’t do anything. I escalated the issue to “E” who is the ops manager and explained the issue. He was condescending and rude. He basically said nothing can be done and the price in the quote was wrong. I asked E to escalate to his management team and he said they would. I followed up with E a few days later and was told that his management reviewed the quote and the quote was wrong and they will stick to the price of $4100. While I’m out $600, I feel it’s more important to warn the general public about the manner in which the team handled the issue and the deceptive sales practices they follow. Besides the price issue there were some other things to call out 1. Salesperson B lied and said the installer is a company employee. That is false. The installer is a plumber for hire who needs to pay for all the materials (except the filter). The plumber was a good bloke and was telling me how the company just asks them to buy the cheapest material from Home Depot 2. The Salesperson showed me a picture of the device and also pointed me to the owners manual online. However the system in the picture isn’t what the company sent. The system didn’t have the electric head with the digital display as shown on the website. The Ops manager E said the website is wrong and corporate needs to update the site. 3. I tested the water Post install and the system only marginally improved the water quality. 4. The sales person / the company keep saying the Conditioner system treats hard water but that’s simply untrue. 5. The company makes you sign a binding arbitration agreement which is odd since they are trying to avoid being sued. Overall my experience with the company was terrible and I wouldn’t recommend them to anyone. I have filed a complaint with the BBB and the State AG’s office regarding the deceptive sales practices.