Leading Rental is a service-oriented company specializing in the rental of dumpsters, portable toilets, and temporary fencing solutions across the United States. Catering to a diverse clientele that includes homeowners, contractors, and event organizers, the company provides essential support for construction projects, outdoor events, and renovations. With a commitment to customer satisfaction, Leading Rental ensures that each client receives tailored solutions to meet their specific needs. The company operates during weekdays from 8 AM to 8 PM EST, providing expert guidance and prompt service through a knowledgeable staff. Leading Rental's extensive inventory of rental options and waste management consultancy services positions it as a comprehensive resource for those seeking efficient and reliable rental solutions.
Leading Rental receives overwhelmingly negative feedback from customers, with a significant majority rating the service poorly. While some reviewers appreciate the timely delivery of units and commend the cleanliness of the porta potties, these positives are overshadowed by widespread complaints about unreliability and poor communication.
Many people report that their orders were either late or not delivered at all, leading to disastrous situations for events like weddings. Customers express frustration over being charged despite not receiving their rentals, and several mention that the company operates as a middleman, complicating the rental process. The overall sentiment reflects a strong dissatisfaction, with many urging others to avoid using this service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 26 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“I've used them several times on several different jobsites, never an issue with the deliverym timing, and the vendors...”
“Got ahold of them days after the wedding and was told it was a delivery issue”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 67 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.4 out of 5 (poor) | — | 26 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 2.6 out of 5 (poor) | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.0 out of 5 (poor) | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Leading Rental is #5 of 5 on overall rating in this group. On delivery, Prime Property Management scores higher (4.6 vs 1.8).
26 reviews of Leading Rental. Filter by what matters to you.
I've used them several times on several different jobsites, never an issue with the deliverym timing, and the vendors they use always do a good job keeping the Porta Potty clean. They only rent out or charge for the full month but overall will continue using them. I get it having a min is the only way to make jobs worth it.
I got my unit delivered on time even if I placed the order last minutes. I had a great experience talking with the team, their driver called me for placement direction and placed the unit at the right location. I will recommend using their services.
Prompt and friendly customer service Timely delivery
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Feels Good, when you talk to nice people, was looking for a unit to be delivered on the same day and Leading Rental team helped me to get the unit delivered at my place. I will recommend others to avail their service.
Leading Rental is a service-oriented company specializing in the rental of dumpsters, portable toilets, and temporary fencing solutions across the United States. Catering to a diverse clientele that includes homeowners, contractors, and event organizers, the company provides essential support for construction projects, outdoor events, and renovations. With a commitment to customer satisfaction, Leading Rental ensures that each client receives tailored solutions to meet their specific needs. The company operates during weekdays from 8 AM to 8 PM EST, providing expert guidance and prompt service through a knowledgeable staff. Leading Rental's extensive inventory of rental options and waste management consultancy services positions it as a comprehensive resource for those seeking efficient and reliable rental solutions.
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