Waseasy n fast
Waseasy n fast
KURU Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive and customer service.
These shoes(the slides and the atom 2) have really improved my quality of life. I’m a nurse who works 12 hour days, tha...Read more
I send an email and I got a response to my question quick.
My Kuru guru was so helpful in understanding and fixing a shipping snafu!!
Waseasy n fast
Love the boots
My question on the type of foot support I needed, was answered more quickly than I thought; it was appreciated!
Tisia was excellent with me on the phone and helping me with my return. It was so easy to return as I purchased the wrong size. It was quick and feeling very grateful that I ordered from KURU. Will be shopping again soon with them.
I received the wrong order. I called and got a very good service person who was understanding and quickly took care of my issue.
Even though it was past the 45 days for return or exchange, the company was willing to work with me and allowed me to exchange
Kura are the best shoes for both plantar and overall foot support. The customer service is also excellent.
I purchased shoes that unfortunately do not fit. The company does not care because it was a final sale item (over $100) they will not accept a return.
Ordering from kurus was a little confusing but she thoroughly explained the deal they were running!
The most extraordinary footwear! The customer service is exceptional.
Fast delivery, great response when I needed help to exchange slippers.
Representative was very attentive.Was able to resolve my issue right away. Provided me with a confirmed email stating it was taken care of. The confirmation really helped. I had experienced a call the previous day over the same issue, but it was not taken care of, even though I was told it was. Rep had indicated that I would receive a confirmation, but never did. Todays Rep ensured I received the confirmation email before we hang up. That is great service!!!
The representative ordered my shoes in the color I wanted. I already have 6 or 7 pairs of Kuru shoes and needed a new size! I wear the Atom and have no issues especially when it comes to support!
Customer service was super helpful, got my 4th pair ordered. Best shoe I have ever worn, eliminated my foot pain I suffered with for years. Atoms are the best
Excellent customer service, really helped me out.
I love Kurus. My first purchase online was for sandals that saved my feet and ankles. For my second pair I ordered a pair of white sneakers(to be trendy in my senior years). They didn't come for weeks. I wrote about the delay and Kuru found out I had neglected to add my street address for delivery! Oh my. Old age. Their sleuthing was prompt!
Great customer service along with a great quality shoe.
Problem solved. Agent was knowledgeable, polite, and helped me through the return process professionally.
Great customer service. I'm a new customer and just learning about these great shoes. Many thanks!!!
Good information in a timely manner. I do appreciate that!
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