Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

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All reviews

761 total β€’ Write a review

Showing 191 - 200 of 757 reviews
KM
5 out of 5 stars

If in doubt give them a shout - I done an online quote for an annual…

I done an online quote for an annual cover for my wife and l - but l wasnt sure l had included our health details I called the number and l was guided through my application. I had missed the health section which we quickly added and completed by application and purchased the policy. As the saying goes better to be safe not sorry.

Date of experience: December 5, 2022

J
1 out of 5 stars

Avoid!

Don't bother - our claim is being handled by 'CSA Ltd' who are appalling. The claims platform isn't great and doesn't show you a list of documents you've already uploaded. It doesn't even tell you where the claim is up to. Aside from the initial confirmation I've heard nothing. Tried to ring and couldn't get through. Tried to email and received nothing back. This will probably end up being escalated to the Ombudsman as judging from the other reviews, 'CSA Ltd' are pretty much incompetent. I won't be taking out another policy through Just Travel Cover and I plead others reading this look elsewhere.

Date of experience: November 19, 2022

JB
5 out of 5 stars

Friendly, straightforward application

I don't have good technical skills for applying online so speaking to a friendly, knowledgeable member of staff who spoke plainly with me was very welcome.

Date of experience: November 14, 2022

J

JLF

US

5 out of 5 stars

I have been a repeat customer with this…

I have been a repeat customer with this intermediary for 3 years now they are great to deal with and their website prices are the same as their call centre so you know where you stand on both renewals and product changes

Date of experience: November 7, 2022

MF
5 out of 5 stars

Returning client.

Excellent service and reasonabe premium.

Date of experience: November 7, 2022

PL
5 out of 5 stars

The agent listened to my circumstances…

The agent listened to my circumstances and was able to tailor a package that suits me.

Date of experience: November 1, 2022

JO
5 out of 5 stars

Pre- existing medical conditions

Required cover for pre existing medical conditions which was achieved after thorough questioning

Date of experience: October 24, 2022

DM
5 out of 5 stars

Good value for money

Good value for money, very friendly & helpful staff when speaking on the phone.

Date of experience: October 20, 2022

IG
5 out of 5 stars

Travel Insurance

Very pleased with the experience I had when purchasing travel insurance

Date of experience: October 17, 2022

Cm
5 out of 5 stars

Always very pleasant and helpful and …

Always very pleasant and helpful and as competitive as anyone else!

Date of experience: October 17, 2022

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