Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

Company details

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All reviews

761 total β€’ Write a review

Showing 181 - 190 of 757 reviews
A
1 out of 5 stars

Don’t review claims!!

I submitted a claim in august 2022 and have still not received a response despite having chased twice and been told it would be looked into. Terrible service, zero point having insurance if you can’t claim when you actually need to. Absolute waste of money and I will not be using again.

Date of experience: February 16, 2023

BP
5 out of 5 stars

Travel insurance

Very helpful, and patient with dealing with my travel insurance. Also sending all documents in post thanks again

Date of experience: January 24, 2023

no
5 out of 5 stars

Cruise insurance

Great company to deal with,staff very knowledgeable. Excellent prices for travel insurance. Definitely use again.

Date of experience: January 23, 2023

ll
1 out of 5 stars

Using AIG as their underwriters !!!!!

Using AIG as their underwriters - bad mistake as their service was appalling The cost and cover of travel insurance is important but making a claim more so When holiday had to be cancelled AIG gave dreadful service . NO COMMUNICATION. And huge 7 weeks from passing claim to payout and only because of after many phone calls I went to complaints department. AVOID

Date of experience: January 21, 2023

D
5 out of 5 stars

Excellent service

Excellent service. Very easy to cover everything you need to.

Date of experience: January 18, 2023

PJ
5 out of 5 stars

I have taken out cover through Just…

I have taken out cover through Just Travel before. Selecting travel insurance is rather more difficult in these times, found the website information most helpful in coming to a decision. Inputting health information more straightforward than I recall in the past. Be willing to take time to download and read the information if you proceed, my purchase completed online with prompt email confirmations.

Date of experience: January 17, 2023

MJ
5 out of 5 stars

Very helpful

The woman who dealt with my request for a quote was so helpful, explaining all the questions in the health section perfectly, she spoke clearly and was so helpful.

Date of experience: January 16, 2023

If
5 out of 5 stars

The person on the phone was very… informative and explained everything reassured me

The person on the phone was very helpful and explained everything

Date of experience: January 6, 2023

.
4 out of 5 stars

Procedure straight forward and…

Procedure straight forward and uncomplicated

Date of experience: December 9, 2022

MP
5 out of 5 stars

Good, well priced product

I was looking for a policy that covered what I thought was important and I'm pleased with my level of cover. Quick and easy policy details to read & good price too.

Date of experience: December 5, 2022

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