Well pleased with the service Iβ¦
Well pleased with the service I received and the the price I paid for my travel insurance.
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
Well pleased with the service I received and the the price I paid for my travel insurance.
I find it easier to read and answer questions online as it is made clear
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
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US
I submitted a claim in august 2022 and have still not received a response despite having chased twice and been told it would be looked into. Terrible service, zero point having insurance if you canβt claim when you actually need to. Absolute waste of money and I will not be using again.
Date of experience: February 16, 2023
Very helpful, and patient with dealing with my travel insurance. Also sending all documents in post thanks again
Date of experience: January 24, 2023
Using AIG as their underwriters - bad mistake as their service was appalling The cost and cover of travel insurance is important but making a claim more so When holiday had to be cancelled AIG gave dreadful service . NO COMMUNICATION. And huge 7 weeks from passing claim to payout and only because of after many phone calls I went to complaints department. AVOID
Date of experience: January 21, 2023
I have taken out cover through Just Travel before. Selecting travel insurance is rather more difficult in these times, found the website information most helpful in coming to a decision. Inputting health information more straightforward than I recall in the past. Be willing to take time to download and read the information if you proceed, my purchase completed online with prompt email confirmations.
Date of experience: January 17, 2023
The woman who dealt with my request for a quote was so helpful, explaining all the questions in the health section perfectly, she spoke clearly and was so helpful.
Date of experience: January 16, 2023
US
The person on the phone was very helpful and explained everything
Date of experience: January 6, 2023
I was looking for a policy that covered what I thought was important and I'm pleased with my level of cover. Quick and easy policy details to read & good price too.
Date of experience: December 5, 2022